Kekuli Café Coffee- West Kelowna — Restaurant in British Columbia

My partner and I are new to the area and we’re looking for our new regular spot! We’ve heard so many great things about Kekuli Café so we were so excited to try it! When we walked in I asked the girl at the front if anything could be made gluten free for a snack to go with a drink. I was assure by her that all products were gluten free. I asked in different ways about 5 or 6 times if things were intact gluten free. Each time she assured me the entire menu is gluten free. We even asked what the bannock was made of and she said that she didn’t know because it was a secret recipe but once again assured me it was gluten free. I’m celiac so it is important for it to be gf. I felt weird so we stepped back and checked on the website where it said the bannock was in fact NOT gluten free. This could’ve ended up in a hospital trip if we had not double checked. Once we told the employee our finding she said “I’m new here, I don’t know, don’t take my word for it”. We then walked out. It’s okay not to know, but say that. And find out because allergies are a serious thing. Don’t assure someone when you really don’t know. Please train your staff further...

Holy cow.

Impressed. That's the best word to describe my feelings after visiting here.

We had one of their burgers, one of their pow-wow powerbowls, some of the sweet donut-style bannocks and a couple of the savoury bannocks.

Everything was incredible, the burger was fresh, tasty and delicious and same for the bowl. Don't even get me started about all the bannock treats too, I definitely ate more than I should've

In addition to having well-prepared and delicious food, the staff were all awesome, the gentleman working in the kitchen that day (Saturday Sept 21) was kind, polite and helpful and the same applies to all the gals at the front counter.

I'm definitely coming back here anytime I'm nearby.

Having grown up in the prairies and gone to many pow-wows around saskatoon, the bannock tasted just like someone's kokhum was sitting there preparing it all for us. I loved every bite.

And just in case anyone isn't already aware, Saskatoon berries are the best berry. They make great smoothies, amazing icing for donuts, jam and so...

I enjoy this place to eat the food is good but man their manager really needs to brush up on his skills with customers I had an automatic tip added to my bill something that I don't approve of I was not informed by the cashier that the tip was added to my bill they let me pay with my debit card without telling me expecting me to watch every screen on the debit machine and on the till and see it myself without warning. I complained to the manager about this all I wanted was the tip back there so I could have the right to leave a tip if I wanted to based on service and all he could do is make excuses for his employees and his computer system and then it took him over 20 minutes to figure out how to issue a refund sadly I will not patronize this restaurant any longer as a result of this horrible service they like to take your money but they don't like to refund it if...