KFC — Restaurant in Burlington

I am so disappointed and let down by KFC (Mapleview mall) this store is different from other branches in terms of portions of meat that one gets and the quality of food they serve. Beware customers !! if you purchase more than two piece of chicken They give you rib portions, we all know that there is not enough meat from the chicken ribs

But this store sells them all day long, that’s how they make money but ripping people off. You don’t find this at Other KFC’s Instead we get portions like drum sticks, breast, thighs …but not on maple view mall branch.

Secondly Their fries 😱 omg they are dark brown in colour why? because of the stale oil they use. You can only get this colour if you don’t change your oil for a while and You can smell stale oil from their food. This is terrible, they are abusing the brand/name of...

My food tasted good but service could've been better! I ordered a popcorn chicken combo and usually they'll ask you what kind of drink you want if you order any combo, the girl didn't even ask me what kind of drink I wanted. So I was waiting for her to ask me but she didn't. Normally they're supposed to ask you than having you to tell them what kind of drink you want. It's their job to ask. So while I was waiting for my food, she still didn't give my drink, she walked away and went to do another task, and she obviously forgot to give me drink until once I got my order from the other girl, I had to tell the other girl that I didn't get my drink yet. Both of them didn't even apologize to me or...

Placed my order on the app, and the email said the order would be ready by 12:03pm. I went 10 mins before to check, they said 10-12 mins because they have to drop new chicken. I came back and waited over 10 mins and and finally received my order at 12:15.

Apologies from the staff are only so good when the information given to be is incorrect. This happens every time I go here and I am only getting food because my family would like it. This is a fast food establishment and you still need to wait 20-30 mins for food where Mary Browns and Popeyes plan accordingly and have food available at busy times.

Such a frustrating experience for the money...