Pizza Hut — Restaurant in Burnaby

I visited today to have pizza for lunch. Two hours after picking up my food, I realized my wallet was missing. Frantically, I remembered that I stopped by Pizza Hut two hours ago. So I called them up and asked about my missing wallet. The staff said they didn't see one. I ran there and checked the shop myself and saw nothing. Now long after, I got a call from the staff asking me to return to the shop. They went above and beyond by checking their surveillance camera and showing that I took my wallet with my after paying. With their help, I was able to deduce where my wallet went and eventually found it. The two female staff there on February 15, 2023 between 12 noon and 2pm were extremely helpful. Excellent staff! As for the food, the pizza was delicious, and promptly made. I didn't wait long to pick up my food. I will definitely be back for more pizza!...

I work in customer service and understand how difficult it can be but I have never been treated this way buy an employee. I had just placed an order online for delivery and called the location to confirm it was for delivery and the lady on the phone said one moment then hung up. My email notified me my order was ready so I called again to confirm if it was being delivered and the same lady told me somebody had picked up my order and it was not for delivery. I’m assuming it was given out without proper order confirmation and when I asked to speak with management I think it was the same lady on the phone who did not ask for a manager. I had not received my order after making payment and was told I will get a call back because the employee was busy. I’m very disappointed and this level of customer service...

BE READY FOR HARASSMENT Came there and before ordering already got asked to review the place and 5 stars and mention her name Parminder. Said okay but once got the pizza asked once more. 1 minute into eating the pizza I get asked once more. 2 Mins later get asked if I had reviewed said no because I am focus on my personal 6’ inch pan made super supreme pizza. Could not tame birds from coming in the establishment. One more took my pizza. After that she asked once more if we have reviewed and I had said no. She starts getting aggressive and yelling at us about wasting her time. And when we had left she yelled at us to give us a good review. DO NOT EVER COME IF YOU WANT TO ENJOY YOUR FOOD WITHOUT...