Pizza Hut — Restaurant in Burnaby

Terrible experience. My pizza was READY and the driver refused (with those exact words) to deliver my order with the excuse that 'he knows the area and it's too far away' 'it's out of his zone' 'they were almost closing'. When I started ordering my pizza I selected the button 'find my nearest Hut' and thats the one the website gave me, my Zip Code was wrong and although I tried to change it THE WEBSITE wouldn't let me. I live near Joyce Collingwoods, that's where the divison between Vancouver/Burnaby is located at, you cross the street to one side it's burnaby the other one is Vancouver, meaning it would still be a 12-15 minute drive. If this driver really knew the area like he was claiming beforehand he would have known that.

Cashier on the phone was nice but still didn't make up for the fact that the driver refused to deliver my pizza that was already done. His...

BE CAREFUL when you pay the delivery guy because the same guy that is African of some sort each time has added an extra $10 or more by switching the numbers around and we have caught him 3 times and the third time was the last … we were hoping it was an honest mistake but not 3 times with the same delivery guy and a middle Easter guy did the same thing quite awhile ago so I have to wonder if the store owner has some type of scam going? I will report this to the head office as I think this is pretty serious since we trust them to be honest. The pizza comes so greasy on most occasions and the bbq pizza seems to be awesome one time and the next missing most of the toppings … the chicken pieces come with some that are so small that they look to be half of one...

One star is one star too many!!! Worst pizza I've ever eaten in my 68 years living in the Vancouver area. My 12 inch Super Supreme cost over $25 and it was mostly all greasy pizza bread with a meager splash of pizza sauce and the skimpiest amount of cheese and toppings which were sparse and tiny... What a terrible disappointment. My wife and I were quite hungry, even so we ended up tossing a large portion of the pieces in the garbage as we didn't want to fill up on nasty, greasy pizza bread...I can't over emphasize how bad and how much of a ripoff this was. Do yourselves a favor and go anywhere else as it can not be worse that pizza-hut's...