Pizza Hut — Restaurant in Caledon

We love love Pizza Hut as long as it's been open 40 plus years. But for some strange reason they changed their size of pizza a large looked like a medium size. Strange type of pepperoni. It's tasted off and the spices were not the same original flavours. Especialky in the sauce. We ordered two large pan pizzas . Canadian and Hawaiian ..garlic dip sauce was different too. Like some thing artificial in it. The sauce was dumped in the centre of the Hawaiian pizza which I don't get. The pineapple was limited. The Canadian was not like we had before seemed too salty the sauce was dried out barely any veggie toppings. Like eating a cheese dried up sauce pizza. The crust was perfect. Had two Pepsi 500 ml bottles. Ended up with upset stomach. Not sure if the ingredients were fresh. Never happened before. The boneless chicken was OK seemed like they were precooked dried out not fresh. We had their wings before they were good. These were like chicken nuggets you get at a grocery store. Sauce was tasty. Our bill came out to over $75 tip $10 . The delivery was great got to us about 35 minutes. Won't be ordering this again . Sorry...

My worst experience at Pizza Hut.

Sadly, my optimism was crushed when the pizza arrived. The crust was undercooked, chewy, and lacked any semblance of crispness. It seemed like it had been rushed out of the oven without proper baking. The toppings were haphazardly scattered, and the cheese was greasy and tasteless, leaving me longing for the authentic flavors I had come to expect from a renowned pizza chain.

The service was equally disappointing. The staff appeared disinterested and inattentive, making me feel like an inconvenience rather than a paying customer. My attempts to address the issue were met with indifference, as if my dissatisfaction was of no consequence to them.

Overall, my experience at Pizza Hut left a bitter taste in my mouth, both figuratively and literally. It was an unfortunate reminder that even well-established names can fall short on delivering quality food and service. Needless to say, I won't be returning to that particular location anytime soon, and I'd advise others to proceed...

Absolutely Terrible Service – Never Ordering Again!

I ordered a pizza from Pizza Hut through Uber Eats, and I didn’t even receive it. I called Pizza Hut’s customer service, and instead of helping, they just directed me to the store. The store told me the driver had picked up my order, 45 minutes after I placed it and that he’d be there in 10 minutes.

20 minutes later? Nothing. I called the store again, and guess what? They had closed and stopped answering calls. No update, no help, no food. I reached out to Uber Eats, and even they couldn’t get through to the store because Pizza Hut uses their own drivers. Drivers who apparently disappear into thin air with people’s orders.

This is beyond frustrating. Not only did I not get my food, but I also wasted my time and money dealing with a store that clearly doesn’t care about its customers. Never ordering from this...