Pizza Nova — Restaurant in Caledon

This is the worst Pizza Nova location in the GTA. Ordered a vegetarian pizza and they ended up giving me a pizza with meat. Went back to the location and Nasir and Gursimiran kept arguing that this is not their fault for adding meat to a vegetarian pizza and overall have completely garbage customer service and manners. Another customer had a similar experience at the store while I was there and they were being disrespectful to her as well. Nasir should definitely be fired as this guy has no manners. Bolton has other great pizza locations and this location should definitely be skipped until they learn to admit their mistakes and speak...

Like burnt pizza? Then this is the place to go!! I’ve been trying to see if this location wasn’t capable of burning my pizza for the last 6 years, even tho they have had new owners for, I think, the last 5 years... Anyway, that’s too bad because Pizza Nova should normally be top notch vs the other chains...not this location... Also, my last visit: absolutely no greeting upon arrival, or response when I thanked them for my order. Have fun with that! Domenic Primucci would not be impressed! But seriously, support the other family owned Italian joints in town instead. Done paying top dollar for burnt pizza!! CYA, or ciao...

Ordered 1 pizza to be delivered from Bolton Pizza Nova. We are about 5 mins away. The delivery person left the pizza on our garbage can outside in freezing temperatures after specific instructions to deliver to back door. No receipt, the pizza barely had any toppings and missing one of the main toppings completely. Corporate Customer service kindly gave us a credit. But we won't ever patronize Bolton Pizza Nova again. Driver would've received an extra tip on top of what we tipped thru app. But never saw the driver. . It's pizza....they can't even get that right or read easy instruction for delivery....