Brewsters Brewing Company and Restaurant - McKenzie Towne — Restaurant in Calgary

Brewsters was founded by Michael Lanigan since 1989. It’s original a beer company. The company combined beers to provide an outstanding dining experience to customers. There are 11 locations across the Alberta province. We had a dinner at Brewsters last night.

Environment:

The location we’ve been is located at Mckenzie Towne Southeast Calgary, which is 10 mins away from our home. The restaurant is located inside the Mckenzie Towne community. There are many other restaurants around that area. We arrived the restaurant around 5 pm. Since it was still very early for the dinner time, the restaurant was not very busy. We walked in the restaurant, I could see there is a big sign at the front, wrote something like ” Wherever you want to sit, take the seat”. We got inside the restaurant and found the table by ourselves. The menu was on the side of each table.

Services:

After we sat down for few mins, our table server came to us and began to serve us the drink. She also introduced Today special to us, which was very helpful. My boyfriend had today special 16oz beer and I had hot water with Lemon. About 4 or 5 mins, our drink came out. Later on, we began to order food for the main meal. The food came out the kitchen not very fast.

Food:

We have ordered calamari to share. My boyfriend had the special Bavarian beef dip with yam fries and I ordered Pad Thai Stirfry. The Calamari was crispy and deep fried with cajun remoulade. The taste was decent. Bavarian beef dip was Slow-roasted Alberta beef, white cheddar, horseradish aioli, Hammerhead beer mustard, caramelized onions, pretzel roll, and au jus. The whole dish looks yummy, but taste was so so. My Pad Thai Stirfry was Sweet & spicy sauce, chicken, tiger prawns, stir-fry mixed vegetables, roasted peanuts, cilantro, rice noodles. There were only three tiger prawns in my bowl. It was very small portions of food for me. The taste was fine. Nothing very excited

Prices:

The price of the food were very expensive with small portions. Calamari $13.99, Beef Dip $16.99, Thai Stirfry $18.99 and plus beers, tax, and tips. All in total, we spent around $70 for dinner.

In summary, Brewsters is a fancy local beef & dining restaurant. The taste of food and beer were decent. Just prices and...

• Warning! There is a potential for a systematic petty theft scheme. Check the bills. * Note that the manager replied to this comment and I got back to him. He never answered my email. We went to this place after a long time away from dining out due to Covid19 restrictions. Unfortunately, the experience was far from a joy. To start, the location and upstairs patio was nice and the social distancing rules were followed. Our six dishes were hit and miss. Fish and chips ended up being good ones and the salad and steak were overdressed and seasoned very heavy handed respectively. The wait time to get the food was relatively long but not extremely long. They charged us $16.99 for a taster size beer which in the menu was 2.99, 5.75, 7.35 for 5 to 16 oz sizes. The title of the item was correct, but the price was not right. We paid the bill and then realized there's something wrong with the bill. We let the waitress know. She came back with giving back $11 instead of 14+tax. We were wondered why we were overcharged again. Next time the manager came and informed us she took the 2.99 from our 250 bill because of their mistake, however, she said there is a problem in their system and they are aware of these mistakes but they go ahead with charging customers without checking the bills beforehand anyway. This sounds like a systematic petty theft. Note that the $11 return was the manager's fault as well. When we informed her that this way of treating customers and recklessly overcharging people is unacceptable, her word was "WHATEVER" I believe there is no way the waitress made a mistake in entering the information because she had the item right and that price should not be in the system in the first place. It appears the system had some systematic or random bill falsification and the manager was aware of it.

I added one extra star for the fish and...

It would be a negative star if possible if not for the decently nice patio. Horrible, lack-lustre, underwhelming and unattentive service. Bar-tender downstairs broke a glass over the beer spouts and all over the ice. The glass fell into the well and it wasnt properly cleaned, the whole area was ignored .. The glass wasnt even removed ... I'm sorry for the poor sap that cuts open their mouth open from a wannabe Garth Brooks behind the bar.... Beware of broken glass death traps ... Also a health code and procedure violation in case anyone was wondering. I should probably call the health board.

The Rig Pig beer was on special, thats their Friday deal.... I was deciding between that beer and another when tasting.... The bar-tender failed to tell me that the Rig Pig was their special and she sat back and let me order the other one for 2 dollars more. That's their only special. Sounds like good management to me.... You don't know the one beer special? Sad... We finally made it upstairs to receive prudish, ignorant hostesses socializing in a group of 5 ... Of course once we were finally seated, we waited forever for service. Poor, half effort service. No quality check; server walked away while I was in the middle of a question. No table clear. No water offer. No refill offer. Soggy fries, horrible veggie-tasting chicken wrap...

Pathetic small talk at the end ... I'm sorry. That's just insulting... Your tip is earned during service... Not at payment.... Try giving a damn- you have 5 tables. I don't want your small talk. Thanks.

Unprofessional, unpleasant atmosphere. Overpriced, tasteless,...