Canadian Pizza Unlimited - Skyview (Country Hills) — Restaurant in Calgary

I love their pizza. However, you have to know what you want to eat. Unfortunately, they cannot sell their stuff. They really need better customer service. I just live across the road, so I am kinda parmanent customer here. Almost every week I go there. But they dont explain their pizza choices. Just wait everytime while I get confused with my choice.

Another important thing, if you visit their store dont expect they will update you about your order. They take the order, money and disappear in the kitchen. In the mean time dozons of people gather outside. They shows up but dont ask if you are waiting to order or pick up.

I always provide google review after I am convinced with the food and service. I am taking their pizza for last 6 months, they make lovely pizza but they dont suggest anything (for example choice of souce, cheese etc.) Taste is basically on your hand. After trial and error now I know what combination I want. I really wish they are bit more interactive. And suggest me more then I can order sometging extra.

Again lovely pizza, great clean place ( compared to any pizza store in Calgary). But they will loose their reputation due to their bad customer service.

As suggestion

Ask the customer what they want, if they want something on the side or any drinks. Explain how the topping works. What choices you have for souce and cheese. Tell them how long it will take. Try to be in the front atleast every other minute. And tell the customer how long they may need to wait. (2 more minutes etc) Dont just take money and disappear. Please do not differentiate people with your behaviour between a person ordering 15$ vs 5 pizzas. (I usually order one pizza but buy it everyweek, I can clearly see your frastration when I am getting confused with my...

First off id like to say it takes ALOT for me to come here and leave a negative review however over the past 3-4 visits literally every time ive had bad experiences.

That being said, over the course of my previous visits, first things first the guy with the mustache who ive dealt with everytime is honestly disgusting, the guy uses his cellphone that he probably Takes to the washroom and literally starts touching food and making pizzas at the back, not only that today earlier when i went in he did the same after he handled CASH. Hes always rude and arrogant.

To top it all off the consistency has been off EVERYTIME and he randomly charged me extra today???

I have no intention to hurt a small business in anyway, i know mistakes happen thats why i continue to give chances for a business to make it right, but the reason for my review is at the very least please be hygienic, people Spend their hard worked money and support you guys so thats the least you can do, especially dealing with food. Dosnt take long to wash your dirty hands with bits of cheese and flour on your fingers talking on your cellphone and handling cash and then proceeding to touch food.

Neither is it right to be all rude and act like you know everything when someone makes a suggestion or asks something. Being polite...

I went in for a 10” unlimited toppings pizza because I didn’t need much but I wanted more than a slice for later so a 10” was perfect. But the guy was so insistent I get the 14” for $4 extra because according to him it was a better deal. I uncomfortably conformed because he put me on spot and wouldn’t stop. I then asked for peppers, onions, chicken and olives before paying. After which I asked if he could also throw in some tomatoes. He then turned to me and said tomatoes will be extra. I then told him I didn’t even want a bigger pizza, I knew what I wanted which included unlimited toppings but now he’d forced me into a different order. So I tried to change the order since they were making it from scratch anyways with a 15 min wait. Then I asked for my money back so I’d just pay for the 10” and get tomatoes, to which he said he’d just add tomatoes on the 14” as if he was doing me some kind of favour. I love Canadian Pizza Unlimited and so I hope this experience doesn’t stop me from going there because it was so...