UPDATE: January 2025. Recently an Alberta Health Inspector has been through the entire building and confimed that this building has severe heating and black mold issues which are affecting the entire building ( every unit including the restaurant ) wether the deny it or not. More inspectors are scheduled to be coming. The restaurant has also been reported to the fire Marshall as they continue to have their drivers attempt to run people over in the parking lot. The daughter of the owner of the restaurant continues her intimidation by recording tenants recording drivers who almost hit them thinking she is right by doing so. Attached are videos of how dangerously they encourage their drivers, always backing out illegally and almost hitting people on busy 17th Ave SW well.
Will continue to update.
This restaurant is absolutely disgusting. The whole back of the restaurant is infested with pigeons and encrusted with pigeon feces. The restaurant has mice and they come and go through the door under the whole, they tried to add a strip to the bottom of them door at the back which the mice still get through. They have very irresponsible delivery drivers who are extremely rude to the people in the apartment building above, they've damaged vehicles in the parking lot and the restaurant management just says "too bad" and take no accountability. The staff comes out the back door and just smokes right in the pigeon infested spots. They had made an agreement to clean up pigeons, and their answer was to buy the cheapest bird spikes on amazon that fall off constantly. They blame the building management and call them slumlords but no respectable restaurant would let it get this way. When a resident of the building brought their concers to the restaurant the restaurant sent 3 people ( 1 woman, and 2 men with their arms crossed ) to try and intimidated tenants. The curtains at the front of the building are absolutely filthy and you can visibly see them from 17th Avenue in the windows. Someone had a fire at their back door and they were asked to stop leaving their garbage and boxes at the back of the building at the end of the day and they leave them out all night still with no regard for the building being almost burnt down, the people in the building above could have died due to this restaurants neglenece. DO NOT SUPPORT THIS RESTAURANT, no regard for their customers or residents of the building aboves safety. You can read back at reviews and also see the building has had problem with bed bugs.
*This review had been left before and deleted, as the restaurant begged "please take it down it's hurting our business" and they agreed to fix the things that led to the restaurant getting that bad, so the review was deleted. They had fixed nothing, so the review...
Read moreUnlike Elaine B's comment on small portions I have to extremely disagree. They serve heavy portions(not by American supersize standards but heavy in terms of Canadian Restaurants portions). Now, I'll put it in perspective, when I order from Big T's I order 2 meat meal and usually put it all away with no left overs, sides and all. I ordered from CCTH two nights in a row, last night our order was the Thai fried rice, pad Thai and an appetizer of fried squid. There was left overs for lunch the next day. Tonight we ordered green papaya salad, swimming rama ( not sure why it's called this because it's chicken and not seafood, doesn't matter was delicious) and chicken and shrimp spring rolls. Now, I state that the items I personally ate along with my gf were quite delicious except for one, which is why I gave it 4 stars instead of 5. The culprit? Chicken and shrimp spring rolls. I will further explain, the first order came and when. I bit in I only saw veggies( they have two options of spring rolls the second is vegetarian) as I taken a few more bites I noticed that there wasn't any chicken or shrimp. So I called and explained what had happened that I was delivered the wrong order of spring rolls, and the lady was kind enough to send out another order (correct) free of charge! ALRIGHT! YES! FREE FOOOD! The order arrived within 20mins (booooooo) I was already full (yaaaaay) I figured I'd take a bite anyway and noticed again.no shrimp or chicken mostly cabbage...... My gf came up and looked at it and said there indeed was substance of meat in it....I looked and notice very small flakes.... Like small enough to fool any vegan refer to photo. This is why I docked a star in review, when people order from Vietnamese restaurants (pork spring rolls) they are essentially deep fried meat sticks. Am I missing something with this chicken and prawn spring roll? Why would I pay $9 for deep fried cabbage? Thanks again for staying with me on this long review and thank you to CCTH for trying to correct the issue, yes I will be ordering from here again, and no, there will be no spring rolls in any of my...
Read moreIt is with great regret I give a one star review here. My family has been going to the Chili Club for many years, at its current location and at the other location they used to have. We loved it. We went time and time again. Even when the location went down to its current one which was not as convenient for us, we still traveled the distance to come here. We recommended it to many, we brought many people here. Now, however, the food has gone downhill. The small portion sizes never bothered before, as what you got was excellent, but now you get small portions of mediocre food. Still, we were loyal, we came back until the last straw.
We phoned to get takeout and asked if they would put the coconut ice cream dessert in a little dish for us as they have been doing for over 10 years. We were told they don't do that. We said ok, but you have been doing it for us for many years. Instead of just saying that the policy changed, the person denied it ever happened and interrogated us as to who had given us that before. Over. 10. Years. This. Has. Been. Happening. She laughed at us and said they can't just give ice cream away for free--even though that's exactly what they do for their dinner services. Instead of cancelling our $100 order for their ridiculous reaction, we just went ahead and ordered it and said we'd pay for the ice cream then. When we got it, there was no fruit in the ice cream, which we had always gotten with a lovely assortment of fruit. And the food sucked. Never again, Chili Club, you've lost loyal customers that have been coming to you for a very long time....
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