I recently visited this restaurant and was genuinely impressed by both the quality of the food and the overall experience. We ordered one of their large sharing platters, and it was an absolute treat — not just in taste but in presentation as well.
The platter came loaded with deliciously seasoned wraps, each one packed generously with flavorful meat, fresh vegetables, and herbs. The wraps were cut into bite-sized portions, making it easy to share. In the center, a generous serving of crispy golden fries tied everything together perfectly. On the side, there were several types of salads and dips — including creamy hummus, tangy pickled cabbage, and a rich, whipped yogurt dip topped with spices and herbs. Every element on the plate felt fresh, thoughtfully prepared, and well-balanced in flavor.
Beyond the food, the restaurant itself was spotlessly clean. The tables, floors, and even the presentation of the dishes all reflected a high standard of hygiene and care. It was easy to feel comfortable and relaxed in the environment.
The staff were also incredibly kind and attentive. From the moment we walked in, we were greeted warmly, and throughout our visit, they checked in on us with a smile and made sure we had everything we needed. It’s clear they take pride in their service and genuinely care about customer satisfaction.
All in all, this was a fantastic experience. If you’re looking for flavorful food served in generous portions, a clean and welcoming atmosphere, and respectful, helpful staff — this is definitely a place worth visiting. I’ll absolutely be coming back again, and I highly recommend it to anyone who enjoys Middle Eastern or Mediterranean...
Read moreTitle: Disappointing Customer Service at Jherushelum Shawarma Savanna NE Calgary AB
I recently visited Jherushelum Shawarma with high hopes, but unfortunately, my experience was marred by poor customer service. Despite the appealing menu and promising ambiance, the service was a major letdown.
Upon entering, I was greeted with indifference. The staff seemed uninterested and preoccupied, barely acknowledging my presence. When I finally managed to place my order, the cashier’s attitude was dismissive, making me feel like an inconvenience rather than a valued customer.
The waiting time was excessively long, especially considering the shop was not particularly busy. When my order finally arrived, it was incorrect. Instead of promptly addressing the mistake, the staff were defensive and unhelpful. After another lengthy wait, my corrected order was brought out, but by then, the overall experience had already been tainted.
The lack of basic courtesy and attentiveness from the staff overshadowed what could have been an enjoyable meal. It’s a shame that such promising food is accompanied by such disappointing service. I hope Shawarma Delight takes steps to improve their customer service, as it currently detracts significantly from the overall...
Read moreI recently had the pleasure of dining at Jerusalem Shawarma, and I must say, it was an exceptional experience from start to finish. The atmosphere was inviting, the aroma of spices filled the air, and the food surpassed all expectations. Each bite of the shawarma was bursting with flavor, perfectly seasoned and grilled to perfection. The freshness of the ingredients truly shone through, making it a delightful culinary journey.
Moreover, I must commend the outstanding customer service provided by Taha and Khaled. They went above and beyond to ensure that my dining experience was nothing short of excellent. Their attentiveness, friendliness, and knowledge of the menu were impressive. They were prompt in taking orders, accommodating to special requests, and genuinely made me feel valued as a customer.
Overall, Jerusalem Shawarma is a gem of a restaurant, and Taha and Khaled are exemplary representatives of its commitment to providing top-notch service. I highly recommend this establishment to anyone craving authentic and delicious Middle Eastern cuisine served...
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