-slow service even when not busy. Up to 15 minutes waiting for an order to be made is not uncommon -frequent staff turnover and rotation causing understaffing and negligent staff -occasionally out of stock on certain items -don't always get orders correct. Try to keep it really simple or it will cause confusion due to incompetence and long wait times -they only seem to have one or two copies of the newspaper and often yesterday's is still out. -despite these issues staff is often loudly talking in the back showing a lack of care whatsoever for their job or the condition of the establishment -tables are often empty but need to be wiped down more frequently as they are visibly dirty
Service is usually slower than other locations despite not being busy. Staff seems to rotate frequently and this location is sometimes seemingly understaffed. This location is also occasionally out of stock on certain items and they don't always get orders correct. Tables are all often empty but need to be wiped down more frequently. Overall this location is subpar by any standards.
To summarise, plan ahead and make sure you verify that your order has been made correctly before you dart back to work to avoid further frustration. This is a blue-collar location and most of the customers jump in and out on short...
Read moreNothing like a Luke warm coffee and getting screamed at by your drive through lady as she Ignores our request for 2 hashbrowns with one meal, one with the other meal, total of three... we have to ask 5 times for her to fix it. We also asked for each meal in a seperate bag. We get everything in one bag And asked again for the second bag And she starts scolding us that we never asked for it. We both did. She responded ok to the request over the intercom. But she decided we were wrong, we're worth scolding, and then screamed at us while we drove away that we were wrong.
Way to take customer service and shove it in a grease trap.
Im so tired of the choice between shitty option and shitty option.
No wonder your drive through was so backed up and stalled multiple times when we were in line.
Leaving my prior review here too.
Well, the back half of the restaurant is currently occupied as a semi homeless camp (as is the parkinglot)
But my issue was with the food itself.
My first breakfast sandwich, the English muffin was a puck The 2nd, raw cold rubbery bacon The 3rd, they handed me cold old bacon to try to fix the issue When I wasn't happy with that (supprise supprise) they proceed to microwave the bacon to a crisp.
You can tell how little the staff...
Read moreThere wasn't really any interaction between us and the servers at all no one smiled at us nor asked us if we even wanted extra ketchup in fact instead of placing our spoons on the side of the Sundays they were stuck into our ice cream and I don't recall a single smile from anyone No real biggie as no one was rude wither but and it's still bothering me hours later because I didn't speak up and still bought food NONE OF THE SERVERS WERE WEARING GLOVES NOR PROPER UNIFORMS LONG SLEEVE WOOL SWEATERS NOT PULLED UP AND TOUCHING THE FOOD WITH THERE BARE HANDS this was a bother to start but my partner asked me just to let it go it was no biggie and made a joke about how we grew up eating dirt it got worse thoughand I am still am very bothered that as we left I seen the man who fixed our burgers grabbed a rag and began wiping counters just before going back to fixing another burger. I am still kind of grossed out by this I thought all servers were supposed to wear gloves short sleeves and proper material when serving food never mind wiping counter tops and then serving food bare handed without washing nor wearing gloves I eat here all the time but could not even finish the icecream due to this visualization of what may have been...
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