Mr.Sub — Restaurant in Calgary

My recent visit to Mr. Sub was an excellent experience, highlighted by the variety and quality that Mr. Sub consistently offers. The array of sandwiches and toppings available allows for endless customization, ensuring that every guest can find something to suit their taste. I can particularly recommend the fresh vegetables and wide selection of meats and cheeses, all of which are meticulously prepared and presented.

One of the standout features of this Subway location is the convenience of their restroom facilities. Unlike many establishments, the bathrooms do not require a key or passcode, making them easily accessible for all patrons. This small but significant detail enhances the overall customer experience, as it adds a level of convenience and comfort.

Unfortunately, during my visit, the ladies' bathroom was closed due to repairs.Only the men’s bathroom was available. (While this was a minor inconvenience, it is worth noting that such maintenance is essential for ensuring the facilities remain in good working order. I appreciate that the management is proactive in addressing these issues to maintain a clean and functional environment for their guests.)

The seating area at this Mr. Sub is another positive aspect worth mentioning. There is plenty of seating available, making it an ideal spot for both solo diners and groups. Whether you’re stopping in for a quick lunch or planning to sit and enjoy your meal, the spacious seating arrangements ensure a comfortable dining experience.

A delightful treat at this Mr. Sub is the selection of freshly baked cookies. With various flavours to choose from, these cookies provide the perfect ending to any meal! Customers will be pleased to know that orders can be created online and delivered to your home.

Overall, my visit to Mr. Sub was highly satisfactory. The combination of diverse menu options, convenient facilities, ample seating, and delectable cookies makes this location a standout choice for a quick and enjoyable meal. I look forward to my next visit and highly recommend this Mr. Sub to anyone looking for a reliable and pleasant dining experience while shopping in the...

I’ve never experienced a worse example of poor communication and complete disregard for customer concerns.

Within seconds of placing my order, I noticed the wrong address had been auto-filled by the system, overriding my saved address. I immediately tried to fix the issue. Three emails, four phone calls, and twelve hours later, I was still told “nothing could be done.” The first phone call was met with laughter and amusement by the staff, blaming the UEAT system. UEAT support, in turn, blamed the store. No accountability.

This morning, I was told the owner wasn’t in and the order was going out regardless. The driver even refused to deliver to the corrected address.

I've never had to work so hard to fix an error caused by a system glitch and a business that refuses to take responsibility. Completely unacceptable service from both the restaurant and their delivery system. If you value your time, money, or sanity, look elsewhere.

My Order arrived 14 hrs later to the Wrong address regardless of the attempts to...

Wow… what a disappointment this Mr. Sub, seafood sandwich was. I ordered this sub because of how it looks in the photo on their menu board. It looked like a good portion of “simulated” orange and white crabmeat and seafood on the submarine bun (as you can see in the stock photo I posted). What I got was barely a half scoop of whatever their thin seafood and mayo mixture was that only covered less than 3/4’s of the bun (see photos I posted on what was made for me). When I asked the lady (who was making my sub) why my sub looked NOTHING like the photo posted on their menu board, she just laughed and said, “those photos are over 25 years old”, and “the people running this company just sit behind a desk and don’t know what’s going on.” I told her that what she made me was pretty sad for $8 and was told, “oh well!” Not the best customer service. I’m sure the lady working made the sub to the managers/company standards, but those standards aren’t very customer friendly. I definitely...