Just walked out of this place, the young girl was mean and sarcastic. We asked how much for some wings and after hearing they were quite expensive we asked what size they were she replied sarcastically saying "I don't know how to answer that, normal size I guess" I was surprised but I didn't say anything. We were pondering between splitting a domain or getting a pizza, discussing the daily deals, and we eventually decided just to get wings we were trying to decide which flavour to get which was difficult because they have 50 at which point the girl asked us "are you really going to order anything cause it doesn't seem like it" we said we were just looking at the menu so she started walking around and dragging chairs across the floor slowly and loudly right behind us. At this point it was clear she was being extremely rude so we said if you want us to go we will just go. We were offended and visibly upset and she started swearing at us and pulled out her phone to record us. It's lunch time on Thursday and this place is clearly empty for a reason. My deepest sympathy to the owners but if that girl is so unhappy that she would take her anger out on her only customers maybe she should find something she enjoys doing. We won't be coming back.
Per your reply. We were not even in there for 5 minutes, my girlfriend has adhd so sometimes it takes us a while to make decisions, it was -30 outside and we had a coffee to keep our hands warm, we were sat "in front of the wing menu" not "in the corner". We went in for a hot meal and we got driven out rudely If there was a problem with our coffee you should have said so. You have a Horrible attitude
We did nothing wrong, we were treated with sarcasm and hostility. We were there last week and wanted to check it out but we didn't have very much money. This time we didn't have very much money but we really wanted to try the place because we live nearby. Unbelievable you still try to treat us like bad people when we were in there to support your business. You clearly don't need customers if this is how you act. No need to respond. Good luck you're gonna need it when you sabotage your family's business because you treat your community this way. Seeing from other reviews you make up excuses and and place blame on...
Read moreHigh Alert,Alert!!! It was an unfortunate that I have orders shawarma from there. When I tasted the the meat taste bad and I and back to the shop in 5 minutes to report them. Their behaviour was very rude and not accepting what happend. I have asked money back they were started to argue with me. It’s not acceptable because provide safe food is mandatory and when a customer is complaining they don’t even validate the concern instead they started to argue. I will never go back there because when I am writing this I am having the stomachache after 1 bite from it. It’s enough to kill me
Now you come up with a reply I was rude. Can you explain what was the rude attitude your staffs experience from me. Train your staffs to be polite in customer care. You served the bad food and still arguing. With the first bit it taste bad. Don’t kill people with you food. Give safe food to people that’s how you grow the business. When someone brings ang concern I noticed you are giving the reply we cannot tolerate abusive language. What an excuse!! Good luck with...
Read moreGot an extra large tandoori paneer pizza couple days back and mentioned to get EXTRA CHEESE, when we received the order, pizza was quite light weight and thin. After asking from employee, he mentioned they put cheese on the crust before adding toppings. Paid for an extra cheese but did not get what actually extra cheese means. Franchisee is confused how extra cheese really works on the pizza. When we mentioned the conern to employee, instead of offering an exchange of pizza, he said i will put a note in our system for the next time, which does not make any sense. It was not the first time we ordered, it was third time. Base seems like rubber not sure they have used old dough or whatever. Quite dissapointed with...
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