Spiced Route Shawarma — Restaurant in Calgary

It’s 6:35 pm February 9th 2025 Horrible place to eat I wasn’t satisfied from the taste of chicken shawarma there wasn’t enough sauce in my shawarma and two guys refused to replace or refund I don’t recommend anyone to come here they have horrible customer service very rude they should not work here if they don’t know how to talk to customer even we gave them tip it’s Canada I tried shawarma at other places too but I was never disappointed I only had two bites of chicken shawarma asked them to change shawarma but they gave me salt how I supposed to add salt on top of wrap my two friends order beef Donair they said there food was not too bad I don’t eat beef so order shawarma I wanted to order lamb kabab but they said they don’t have no other options of Donair even after taking two bites from shawarma I asked to change or refund but they refused to help me and said you can do whatever you want you can throw or leave bad reviews we don’t care that’s how their customer service is my two friends were disappointed too with service even they gave tip there should be cameras so owner can see that how they refused to replace after only taking 2 bites I had to throw whole shawarma wrap they don’t know how to work in Canada it’s not Canadian customer service standard that guy with curly hair was very aggressive he said we are not helping you and you can do whatever you want 98 % wrap was left which I didn’t eat and you are lied I didn’t eat wrap only 2 bites you should check the camera so I don’t recommend anyone to eat this place they have terrible customer service we are never going to back here it was totally waste of money and tip on this terrible cashiers now I know why restaurant wasn’t busy even on weekend because they have very poor customer service at this restaurant such a horrible employees who are putting owner’s business at bad reputation we are customers and these people don’t value and care about their customer’s satisfaction they don’t know even Canadian standards here in Canada customer satisfaction is first priority for all businesses so don’t waste your money to go at this restaurant there are much better restaurant in Calgary this one is worse in my opinion I never had that bad experience at any of restaurant in Canada before they don’t have terrible customer service only...

I started traveling and frequenting the Hubalta/52nd Street area in late January/early February and eventually had a brief period of living in the area. Every time I got on or off the 23, I would look at Deagla and think to myself, "I really got to check them out one day." a thought my boyfriend shared with me.

Yesterday, we decided to FINALLY go. I was impressed by the quiet and open atmosphere of the restaurant and was very comfortable with the distance between the tables. There was plenty of seating compared to other places I have been to for donairs.

While ordering, I had mentioned that we had never ordered from the establishment and was told that it would be somewhere I will not regret eating at and that I would not want to get donairs from any other place moving forward. I took that statement with a grain of salt, but remained open to the possibility of having that expectation fulfilled.

When our order was ready and we bought it over to a table to eat, I was absolutely BLOWN AWAY by what I was seeing. This regular beef donair that I had ordered was absolutely MASSIVE. I was legitimately not able to take full bites as the size of this donair exceeded the amount in which my mouth is able to open. And the taste? This donair was exactly what I had been wanting in regards to feeling satisfied. Honestly, I could not help but agree with the employees statement surrounding the way I would think about my lunch.

I no longer live close by, but my boyfriend lives in the vicinity. However, I would absolutely go out of my way to visit this establishment for a donair, regardless of where I may be in the city, at such a time the donair craving hits me. I absolutely 100%...

I’m not the biggest fan of shawarma in general but this might be one of my favourite places in Calgary. Tried it yesterday June 27 with a friend, I got the regular chicken shawarma, with fries and a orange soda drink. The food was delicious and very filling, the garlic sauce we asked for on the side was really good with the fries as well, gotta come here when you’re really hungry! The Lebanese lady who served us was a super nice lady, gave us recommendations, then later on came to our table and asked us how the food was and if there’s anything else she can get us, which we were not expecting for a place like that. It’s not like a restaurant with waiters/waitresses, but like I said she went above and beyond. I finished my orange cream soda pretty quick and I wanted another drink so I went and tried to buy like a can of coke, she said just take it it’s on me, since it was our first time there and I was so surprised, I said thank you so much, but I didn’t feel right not giving her a tip at least so I made sure I did that before we left. Overall it was excellent service, the place wasn’t dirty or anything and the food was also great! Will...