They mess up my order all the time. Cant have caffeine and they added it despite clarifying for ages when I ordered the caramel ribbon crunch (now its seems to be discontinued so no longer an issue) but I cant tell u how many times I got home and realized. Even when I started checking before leaving when you went back in it added so much waiting time since ur drink is made after getting back in line and waiting for everyone else's drinks to be made and this was with ordering the right drink AND specifying NO COFFEE plz. Even when it's not about a health issue they mess up our order giving us a different flavour which we end u ignoring because of the line up issue. And also not made right like the drink taste so icy and unblended at times. I dont know if it's a new employee but sometimes our drinks are good but other times everyone's drink is off.
Also seems like new staff as this staff is unkind and untrained as well.
Second quality. They often sell baked goods that seem over their best date. I'll update a pic as an example once I get it from my phone. Absolutely nasty.
Also Starbucks wide but why get rid of the lactose free milk. it was an extra charge and one of the main reasons we picked Starbucks over other stores. some ppl cant have the alternatives like almond milk. hope you add it back in the future. As well as the removal of the uncafinated version of drinks too. very helpful for those with health issues or children.
Lastly, my main reason for the review the flys at this location are getting out of hand. there are so many they really should lay out some traps or something...
Read moreThis Starbucks location in Coventry Hills stands out for its consistent quality and friendly service. Whether you're grabbing a quick coffee or settling in for some work, it delivers a reliable experience.
Beverage & Food Quality: Drinks are prepared with care, and the quality is consistent. Customers have noted that their orders are done well and arrive hot when delivered. The menu offers a variety of options, including popular choices like the Iced Caramel Macchiato and Double-Smoked Bacon, Cheddar & Egg Sandwich. Uber Eats
Service & Staff: The staff are friendly and efficient, contributing to a pleasant atmosphere. While the store can get busy, especially during peak hours, the team manages to maintain good service levels.
Ambiance & Cleanliness: The café is clean and well-maintained, providing a comfortable environment for customers. Seating is available for those who wish to dine in or work on their laptops.
Location & Accessibility: Situated in Coventry Hills, this Starbucks is easily accessible for local residents. Parking is available, and the location is convenient for both dine-in and drive-thru customers.
Overall Rating: 4.7/5 A dependable Starbucks location that offers consistent quality and friendly service. It's a great spot for your daily coffee fix or a...
Read morethe employees are all new and getting trained, so everything is so slow. they take 10 years to make one drink. their work area was no sanitary at all either. not to mention the horrible renovation, there were barely any seatings, and the handicap seat being half of what it used to be. their customer service was the worst ive ever received in my 30 years of living. i walked in, ordered a drink, sat down in one of the pathetic little tables they replaced the old ones with (what a downgrade!). one minute after i had sat down, the lady (asian, bob, glasses) that had taken my order herself, asked if i was going to order, and that i could not sit in the tables until i do. i was enraged; she was the one who took my order with such an attitude. not even an apology or an ounce of respect for a customer. she was so unwelcoming, and despite her mistake, she did not even bother to apologize. please go learn what respect is, before thinking about earning another penny. im never going back to this starbucks AGAIN. if i could give 0...
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