My first impression of this store was great to begin with, the staff was very helpful I was looking for a particular card game and they only carried only one particular set of the many that exist so I asked if I could order others through them. They was more then happy to oblige and even printed out a copy of the catalog that were available to choose from. My sons and I picked a pack of the one we wanted and asked if they could mail it to me since I do not live in Camrose and don't come to town often and I was willing to pay extra fees if it ment paying them for this service. They told me since I live just in Forestburg it wasn't necessary and they was more then happy to do so. I also asked if I could pre-pay for the game as I was already there that was also not a problem. I gave them my name and adress along with my phone number in case of any problems or delays. I also asked for a time frame on how long I can expect it would take for my game to arrive I was expecting for them to tell me about 3-6 weeks as I have ordered things online before and it usually takes a bit for things to arrive. They told me that it shouldn't take that long that I should expect my game to arrive in the mail within three weeks. About a month goes by and no game had arrived to me and I start to get concerned at this point I called the store and I get this nice lady on the phone and asked about my game if it had arrived. She goes to tell me that it had arrived a few weeks ago and that they had not figured out how to send it to me yet. I was so baffled by her response that I didn't know what to say. She said she could talk to her boss and ask she also asked that I could come and pick it up. I told her not to mail it at that point that I would just come by and pick up my game as I would be going to town soon and I hung up the phone. Once I arrived at the store to pick up my card game I was received by two young adults a male and female both very nice people and asked for my game. She was like "oh yes" she put the card game on the counter and proceeds to go to the cash register to ring up the game. I gave her this look and tell her "umm... I already paid for this game" , she was like "oh yes I'm sorry" I get my game and I walked out. If i would have not said anything she would have charged me for the game again. I did not receive a phone call that my game had arrived. I believe that this store would have ripped me off for my money if I would have forgotten I had bought this game or forgotten I had pre-paid. As nice as the people are or seem that they are I will not support this store again!!!! Not a...
Read moreThe young waitress with glasses had absolutely no personality acted as if we were a burden. Paid and asked for tip before I received my meal and drink. I had a few people join me, instead of asking if anyone wanted drinks, she slammed down my badly made cocktail and walked away, one friend tried to ask for water but she looked him straight in the eye, turned away and went back inside. My food came out, thrown on the plate, I got a pear and Gouda grilled sandwich, literally two slices of pear. Waitress set it on the table, one of my friends asked if they did grilled cheese sandwiches, she said 'yes, we do' and then walked away. My friends watched me eat my meal. We had to help other customers as they struggled with the umbrellas outside, 15/20 minutes, not one member of staff helped. Super disappointing, really wanted to support this place. There's plenty of jobs around camrose, if you hate yours, go...
Read moreI love this little place, the entry fee is 5$ and you get to stay for as long as you want. It's a little intimidating when you walk in at first because you don't really know what you're allowed to do. Bring some friends, grab a board game off the shelf and enjoy yourself.
They have a cafe in the front with a hefty selection of drinks, pastries, food, snacks and candy. So much fun and you could spend all day there.
The people who work at Fox and Fable are passionate about table top games and love where they're working,...
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