The 3 stars are for the owner and the second server because it didn't start off well unfortunately. It would have been a 1 otherwise, based on the initial service we got.

We arrived, with a reservation and were largely ignored by the server for a while and we had to flag her down after she walked past and looked right at us multiple times. The response was that she didn't think more people were being seated there and only then were we able to order drinks. After a while we flagged down another server as we hadn't got any and we were watching through the window as the original server was at the bar hanging out with the bartender. The second server went in, as we watched and told her, and onky then did our drinks get made. When she came out, she said it was a problem with their system, that it didn't register the order. We were not the only table this hapoened to as another table seated at the same time ended uo getting up and physically going up to the bar to get service. We ended up asking the second server if they could take over our table as we had been there for well over an hour at that point and had just ordered dinner. It was ridiculous as it wasn't even busy, there were plenty of empty tables and 3 servers working. Being that 3 of our party are servers themselves, they were a little surprised at the treatment we got from the start from the original server. It felt like we were almost a nuisance for having been seated outside. We had a reservation so its not like the 4 of us showed up out of the blue. By the time we got everything, the event we had traveled so far for was over, and we have been there close to 2.5 hours at that point.

The owner was great, very accommodating and our server, a male with glasses was amazing foe the rest of the evening and did everything he could to turn the situation around for us. The 3 stars is for them.