I’m honestly still shaken and incredibly disappointed by what happened today at this coffee shop. I walked in with my 3-year-old son who urgently needed to use the bathroom. He’s freshly potty trained and refuses to pee outside — which, as any parent knows, is a huge milestone and requires support and patience.
I kindly asked the female employee at the counter if we could use the bathroom and explained the situation. She said “of course,” and I thanked her. But as we were waiting, a male employee walked up to us and coldly asked if we were customers. I explained again that I had spoken to his colleague and it was just for my son to quickly use the bathroom.
He looked at me and said that unless I buy something, we had to leave.
I didn’t have my wallet — I didn’t walk in to grab a latte, I walked in because my 3-year-old was about to pee his pants. I was practically begging at that point. He still said no. We were kicked out.
So much for being a "human" coffee shop — that’s literally what it says on their Instagram. Human? Where was the humanity here?
If I owned a café and a mother came in with a desperate toddler asking to use the bathroom, I wouldn't think twice. It’s called compassion. Community. Basic human decency.
Instead, I left humiliated, angry, and holding back tears — all because I tried to help my little boy have some dignity. Never going back, and I’ll be telling everyone I know about...
Read moreI visited this Cafe last Sunday coming all the way from Halifax!! I grew up in Damascus, Syria appreciating good coffee I heard a lot about your coffe place and wanted to give it a try! These young ladies who are working in the cafe are so sweet, fun, energetic and the best customer servers ever! The coffee tasted so amazing, the lady that was preparing it was so precise to a degree where she was using a scale to measure ingredients!! The coffee was super delicious, super tasty and authentic, this lady should take the award of the best coffee maker in Canada Also the marshmallow cookie was magical with great taste combination The view in the place is so worth it!! On a big lake with nice castles around I felt I was in Europe, the team of customer service where collaborating like a family! I asked the girl on the cashier, is this a family business?, she said no but we are like a family!! Thank you for the amazing vibe you are creating in this space and your coffe place will be my pilgrimage whenever I...
Read moreLove that this place has a few vegan options. (To my great surprise, the cafe also doubles as a boutique that carries a plethora of vegan Montreal-based goods - notably from BKIND, Cocooning Love, Savonnerie le chat noir nu, DUNORD and Mimi & August.) When I called to ask about their plant-based selection, the owner, Marie-Jeanne, kindly informed me that their soup of the day was vegan and that she could season their crunch salad with nutritional yeast for me as an alternative to cheese. When she served me my meal, she told me that she (very thoughtfully) added pumpkin seeds on my salad to offer me extra protein, and that she will proudly start to offer vegan chili with tofu soon (perhaps already on the menu?). Moreover, she happily expressed of her own volition that she would invite my suggestions of vegan options to integrate into her menu, which was music to my ears. Thank you, Café MJ & Cie, for your openness in paving a plant-powered future that is reverent to our...
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