Papa Johns Pizza — Restaurant in Charlottetown

Stay away!! READ ALL!! Worst Experience!! Too bad you even have to give a star for this to show!!!! I would rate them 0...Pictures below are how it showed up at delivery. After delivery, Called the store to make them aware, and when I offered to send a photo, he replied with "a photo does not prove that you didn't drop it" Unprofessional!! Why would a client wait 50 mins for delivery than decide once the food arrived to drop it so they can wait another 50 mins! The manager should not be running this establishment and based on the reviews below, clearly the owner does not care. I have to say I have never experienced customer service like that.

Their website does not state they use a 3rd party delivery company, when asked for the refund including tip, I was told the owner told them to only refund the pizza without the tip. So at the end of all this, we were left with no pizza, $6 shortfall because they don't stand behind their service and another bad Google review. It's not about the $6 but it's about principal. A 3rd party that Papa Johns uses, is supposed to be a representation of their store. You honor anything as if your own employee messed up to ensure you are putting your clients first! Clearly that is not the case. For all I care they could keep the $6 and hopefully they can use that money to pay for better management!...

Ordered a small pepperoni pizza the other day from Papa John's through DoorDash.

The pizza I received was not good and I genuinely was only able to eat a single slice before throwing the rest out. Left a negative review and moved on.

Today, I received a call from DoorDash asking permission to connect me with Papa John's. They explained from their side that my order had shown up as asking for a gluten free pizza and that's why it tasted so off. They offered to remake my pizza today and I accepted.

Upon pickup and after having a few slices, I can say that this is the Papa John's pizza that I remember; it was absolutely delicious and if I could find my initial review, I would edit it to change my rating for the better.

I'm still confused as to how it went through as an order for gluten free as my personal receipt/email doesn't say that but when I picked up today, the employee did show me the receipt he had which stated that I'd ordered gluten free so I really have no idea.

I guess you've gotta be somewhat careful when you order. Anyways, changing my initial rating to 4 stars as they made the effort to reach out and rectify the situation.

Satisfied customer!! Their regular pizza is delicious 😋 Devoured their small size pepperoni pizza very soon after getting home, reluctantly sparing a few...

Fabulous !! We were searching something to eat and went there. My girlfriend and I were surprise: it’s so clean inside. There is some place to eat if you want but it’s more a take out place. So we ordered a pizza to take out with fork knife .... it was not long that everything was ready :-) On September 17 around 17:05 pm. We received a perfect pizza. Perfectly cook perfectly made. So tasty. Mmmmm delicious

there is a little surprise in the box 1 : a garlic sauce 😀

2: a little green thing!!??? Pepper that I never saw!! Warning warning this pepper will kill you!!!! Hahahah seriously it’s a little bit spicy maybe very spicy !! If you eat it in one large bite you’ll will experience an instant volcano in your mouth!!! 😳😜😀 I confirm!!!

So if you are near this papa johns pizza just go you won’t be disappointed Pizza is really good. Place is clean And don’t forget people working there are awesome Friendly happy gave a great customer service and will cook you a perfect...