Ricky's All Day Grill - Leduc North — Restaurant in City of Leduc

Showed up on a Saturday morning planning a quick breakfast before heading to the airport. Showed up at about 910-915, there was only 1 server initially and the restaurant was starting to get full. We ordered 2 types of pancakes and loaded hashbrowns without bacon. 30 minutes later, we're still waiting so I ask the server to bring to go boxes with the meal and the bill so we can eat for a few min and be ready to leave. 10 more minutes later the hashbrowns show up and 1 plate of pancakes is placed in front of us. We start eating, the hashbrowns end up having bacon bits buried in it, and as a vegetarian I am now very upset because I have eaten food that had meat in it even if I did not eat any of the actual chunks. Stop the server to inform her, server doesn't even bother to remove the bacon dish from our table, and their compensation was removing the $4.59 (ish) item off of the bill. The second set of pancakes never arrives, so we stand up at the front to pay our bill and then they finally pack the pancakes in a to go box and hand it to us. Paid for a meal that a) didn't accomodate our dietary restrictions and b) food didn't arrive together so one person got to eat while the other person got theirs to go. 0 point in eating out would have ordered take out if I wanted take out. And then when I actually opened my to go box, there was both pieces of shredded hashbrowns and pieces of EGGSHELL in my...

The service was so poor that I chose to leave before ordering anything. I came in to make an order for takeout but the server chose to ignore me and started serving the guest who came after me. He spent a long time (at least 10 minutes) chatting with the second guest and asked me to wait until he finishes chatting when I called him. What an unpleasant experience - this restaurant do not serve customers on a first come first serve basis; rather they choose to serve whoever they like the first. Be aware! I spent 15 minutes in total and I left because the server was so rude. There are many choices nearby so everyone please shop around! My reply to your reply: I came in first. The second guest came in 2 minutes later. I already decided what to order which is why I called the server. He knew that I was ready to order. However, he clearly stated I must wait because he was in the middle of the chatting with whoever came after me and did not bother to explain anything to me. He already spent 10 minutes chatting with that customer. Check the camera recording. I guess your server can spend one hour chatting with each customer he likes then your restaurant will only have very few customer each day. This is clear to me your restaurant is not a popular restaurant because the server does not know how to run it professionally and more importantly does not know how to treat people...

We stopped in after a long day of shopping. My husband ordered the appy hour poutine fries as a starter. They were crispy and covered in rich brown gravy with traditional cheese curds. For my main course, I ordered the Veggie Burger with the salad. The salad came with the house dressing, which was the most delicious maple and Lime dressing I have ever put in my mouth! Sweet and tangy, yet light and refreshing for a hot day. The portion was just right to go with the Veggie Burger. The Veggie patty was homemade and the thing dreams are made of. I was a little apprehensive, but our server who is also vegetarian said it was good. It had visible bits of carrots, corn, peas, and green beans, yet the patty portion, which I am assuming was lentil based, was delicious 😋. The patty was light and paired well with the multigrain bun. If you've had Beyond or Impossible patties, it is just as good without all the saturated fat. My husband ordered the Montecristo sandwich. That was turkey and black forest ham with the French toast crusted bread. I did not try any, but the bread alone would be worth ordering. My husband got the individual peach cobbler to go. I had one spoonful and it was also amazing. Not too sweet with a nice crunchy...