McDonald's — Restaurant in City of Spruce Grove

Front counter no customers so our two young ladies went on their phones sitting at the back instead of working, garbage was overflowing, fries on floor and sticky floor. Where you pump ketchup out somebody had filled the bottom tray full of yucky ketchup, the pop machines were filled with pop on the bottom tray. Pop counter was sticky all tables were dirty I had asked one to come and clean my table however she forgot, my food had come so I went and got a rag and disinfectant to clean the table and while I was there eating with my children there was so many fruit flies we couldn’t eat because they were all around the garbage the pop machine the spilled pop and the ketchup however they were sitting enjoying their time on the phone at back of...

Please listen to customer when ordering in drive through. One I asked for a carrot muffin not a cranberry orange muffin. Two the drive through kept taking orders from one side while I waited why two other cars got served before me. Servers need to slow down and listen to the order being placed. Third problem is person taking cash was not happy and didn't even process my payment other window has to take it. Should not have to pay twice. 11/24/23 at 9:07:34 am ks#4 order # 57 Reference # if you need it. While change my review if...

Outstanding service at this location but the food level is slightly below average. The outgoing blonde girl came out to me with my drink cup seconds after I placed my order at the screen and let me know my fries were being made fresh and they would take a few minutes but here is my drink cup. I was also impressed by how well she communicated and got on with her coworkers. I don’t know if she was a manager as she seemed young but she could easily be by her clear attentiveness and leadership. I considered asking her if she...