Girls Birthday lunch for 5 on Saturday September 21st at noon Four friends and I were very excited to celebrate a birthday lunch here. It was our first time here and unfortunately our last. The place is stunningly beautiful so it’s a shame that our lunch was pretty much disastrous First the good Our waiter knew we were celebrating a birthday so he brought us all a free glass of Prosecco and the bread and French cheese plate we ordered was delicious Now the bad One of the ladies ordered the chicken and rice soup and there were 3 inch sized bones in it. Luckily, she did not choke on any of them. We told the waiter and he said “oh, it’s homemade” and told us he wouldn’t charge us for it. But we were charged for it. I ordered the Waldorf salad that was supposed to come with candied walnuts. The walnuts were not candied. They were plain We were told by the male owner that if we wanted scones for dessert, which 4 of us did, that we would have to let our waiter know early because they are made in house and take 20 minutes to make. We asked the server for 4 for dessert before we were served our mains and when we received our tea, no scones were brought. The server said he forgot to let them know in the kitchen so we didn’t get to try because we couldn’t wait for him to fix his mistake My friend ordered the falafel salad and I don’t think the falafels were homemade. They looked and tasted exactly like “My Little Chickpea” brand falafels that I buy frozen When the waiter brought our bills he took off 15% off our orders which isn’t good enough I’m my opinion. He was very nonchalant about the walnuts and bones in the soup and the forgetting of our scone order On the way out one of my friends told the male manager and he brought her a scone and clotted cream to go which she and I split at home and it was delicious So overall food was just ok. Don’t advertise that your salad comes with candied walnuts then serve me plain ones. It’s pretty insulting to think I don’t know the difference. I don’t know if our server was new to serving or if there is a staffing shortage or what but we were all really dissatisfied and won’t be returning
Just remembered something else that happened When the server seated us we asked what the quiche of the day was and he said he thought it was some kind of bacon quiche but he wasn’t sure so would find out and let us know. He never came back to the table to let us know otherwise so we assumed he was correct and the quiche had bacon, etc. One of the ladies decided that she was going yo order that. Well when he came to the table yo take our orders and my friend asked for the bacon quiche, we were informed that the quiche wasn’t a bacon one but a feta tomato quiche. Well my friend didn’t want that so then she had to quickly decide on something else. The server should have told us sooner that he made a mistake about the bacon quiche and it...
Read moreA Unique Gem in Collingwood - A Must Visit !
My wife and I recently had the pleasure of dining at Katherine's Chateau in Collingwood, and it was an exceptional experience that deserves a heartfelt five-star review. From the moment we stepped foot into this charming establishment, we were greeted with warmth and elegance.
Located in a beautiful setting, Katherine's Chateau is truly a unique gem. The combination of a dining experience and a home decor boutique is simply brilliant. As we perused the lined shelves filled with delightful gift ideas, we couldn't help but feel inspired and excited.
But it was the dining experience that truly impressed us. The menu offered a range of mouthwatering options, and we couldn't resist indulging in the gnocchi for dinner. The gnocchi was an absolute showstopper - cooked to perfection, each bite was a burst of flavor, leaving us utterly delighted. The attention to detail and the quality of the ingredients were evident in every bite.
Aside from the delectable food, the atmosphere at Katherine's Chateau was enchanting. The elegant decor and cozy ambiance created a warm and inviting atmosphere. The staff was attentive and friendly, ensuring that our dining experience was nothing short of perfection.
Katherine's Chateau is undoubtedly a place that we will be returning to time and time again. It's an ideal spot for a romantic dinner, a special occasion, or simply a memorable meal with loved ones. We highly recommend visiting this hidden treasure when you're in Collingwood.
If you're looking for a combination of exquisite dining and shopping in a stunning location, Katherine's Chateau is the place to be. Prepare to be pleasantly surprised by the unique concept and delighted by the extraordinary flavors. Trust us, this is an experience you won't want to miss during your visit to...
Read moreI really wanted to love this place.
Service was so slow it was painful. Took almost an hour for the waitress to take our order. There were 3 only tables occupied in the entire place.
The caprese salad was nice, but Roma tomatoes should not be served in a salad, they are for sauces.
The bread was delicious !
The paella was bordering on inedible. It had cream in it. The seafood was so overcooked it was inedible and the mussels were not fresh, in fact many were bad and full of grit.
The blondie dessert was a lump of sugar with one inky fresh blueberry on it with canned whipped cream.
The place needs a chef and not a cook. And it needs better service and oversight on what is going in inside the kitchen.
Too bad. It’s such a nice looking spot.
In Response to the Owner. Do you actually think I'm going to kick up a stink about horrible service and food when I was trying to celebrate an important birthday? Really stupid comment from a "blind" business owner. Who the heck wants a fight when we were supposed to be enjoying ourselves. My hope is that you go out of business asap. If you can't take criticism, have no respect for your customers then...
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