Noodlebox — Restaurant in Courtenay

I am a delivery driver and I went to Noodle Box Courtenay yesterday to pick up an order. When I arrived, the app showed that the order had already been prepared and was ready for pickup. Right after that, I asked the staff member, and he told me that the order was not ready yet and that I had to wait another 10 minutes. I still smiled, agreed, and waited patiently. After more than 10 minutes, the staff member finished the order, and I picked it up and delivered it to the customer. What surprised me was that I received a warning for violating the delivery policy because I picked up the order late. I honestly do not understand why this happened. What I want to say here is that if the order is not yet ready, I kindly ask that the staff not press the button 'order prepared.' When they tell me I have to wait another 10 minutes, it results in me being warned for violating the delivery policy. Such actions, even if unintentional, can negatively affect delivery drivers like me. I hope you will consider my feedback. I apologize for the...

Not sure where the majority of people giving this establishment one or two stars have been eating in the Comox Valley where Noodlebox is considered bland, especially since there is a lack of quality restaurants in the Valley. I enjoy the Pad Thai, Kung Pao, Spicy Peanut and Bombay Mac 'N Cheese from this location, and never once have I been let down by their flavour. To the people complaining about time to cook the food (10 mins) and the price, you must not go out often...The day of writing this review I got a meal for $16 including a tip, in comparison you're looking at $14 for a mediocre footlong from Subway, $15+ easy if you goto McDonalds. Spicehut and Manvirros are easily $20 or more for a single meal, and lastly I haven't been in a couple years but you really couldn't get anything from White Spot for under $15. Most of these places are keeping your food under a heat lamp or serving you leftovers from a lunch buffet. You really want to be let down go get a $15 pita from...

Ordered there several months ago and wasn't impressed but thought I'd give it another try this week. Ordered online, app said 40min wait which is weird for noodles. When I showed up, they forgot one of my meal but they made it in 5min.. I got home and the previous meal was obviously cold. The beef was thick and stiff. The samosa was half the size of a normal one for full priced but it was good. I also took the inferno. I guess that's on me because it's a 'challenge' not a meal but obviously I wasn't able to eat it and that's me LOVING spicy food (I cook thai, mexican and indian). So I had the bad idea to mix it up with my other thai noodles. It ruined the entire thing as it was still way too spicy. I want to like this place but this is 2/2 bad experiences now. Not that the food is bad but I might give it another try in another several months. It's a shame cause it's really hard to mess up these...