Sushi on the Strip Cranbrook — Restaurant in Cranbrook

Hello Sir/mam, I want to inform you about service’s rude behaviour at your restaurant on aug 21 around 12:08pm. She was extremely rude. We have been here before many times never had face that type of behaviour. Sometimes we have been here from Invermere to place an order or dinning. We both are working at a restaurant since 2016 and 2019 as a manager and supervisor. We ordered our order to her but forgot to add spice level so I went there to add some spices and do take out order as well at the front desk. She came at our table and said that, never been to a restaurant before? What you want?? Like what is the sense of customer service? We just went out immediately. They should have to learn some sense that how to speak with customers?? and never ever come again. Look forward to hearing from you. ( I emailed to owner as well and till the date I didn’t get any reply from them side ) Loved the food but won’t go back because of the rude manners of that...

My family and I were quite disappointed with our first dining experience at Sushi on the Strip. Upon arrival, we seated ourselves and waited nearly 10 minutes before the lone server on duty brought us menus. After placing our order, several dishes arrived promptly, but no utensils or plates were provided. As a result, the food sat untouched for several minutes while we waited, despite other tables, which hadn’t received food yet, being fully set.

When utensils and plates finally arrived, only one plate was brought for our party of three, requiring us to request additional settings, which by that point felt unnecessarily inconvenient. In total, we spent approximately $110, yet all of us left still hungry. For the same amount, we’ve enjoyed far more satisfying meals at other sushi restaurants in the area.

Regrettably, based on this experience, I would find it difficult to recommend Sushi on the Strip unless there are no other dining...

My friend, granddaughter and husband said their sushi was very good. They had spicy california, dragon (i think it was called), special vegetable and a tofu one

I had the 10 piece tempura starter. Was lovely. For a main I chose the chicken teriyaki rice bowl. I deducted 1 star because the chicken was coated/breaded. It made the chicken "hard". I would have preferred just seasoned chicken breast. And, I ordered coffee that tasted like it had been microwaved. My fault for ordering coffee from a sushi restaurant 🤣. No stars deducted for that.

Staff was friendly and attentive.

I'm not a sushi fan so based on rhe teriyaki bowl I would say not again. Based on the sushi and how my friend, husband and granddaughter enjoyed their meals it would be a resounding yes. So, if you dine with non sushi lovers I'd say pass. Sushi lovers, go...