Subway — Restaurant in Dartmouth

Wow! We encountered very rude staff when we arrived here to pick up our online order. We stood in line by the pick up area since we ordered ahead (which was very disorganized, and people who came after us were getting served at the sandwich line first). Finally, the grumpy employees visibly sighed and said “yes” and we said we are here for mobile order. He passed it to us, however we were missing one cup as we ordered two combos. When we said we need another cup he replied “no you don’t”. We said we ordered two drinks and he raised his voice and said “NO, you ordered one”. We said no and sure enough after checking the receipt he said “oh” and the other workers admitted only after this, “yeah I forgot the other drink”. Perhaps verify the order slip before being so accusatory. We felt humiliated after being rudely yelled at by the staff for no reason. We will NEVER be going back to this...

Cleanliness = 0. The Subway motto might be "Eat Fresh" but overall feel of this location was anything but FRESH. Floors, counters and doors looked like they needed cleaning however it was when we were waiting for our sandwiches to be prepared that the reality really hit. The plexiglass screen was filthy - smeared on BOTH sides with fingerprints, dried food and crumbs, AND left over adhesive from previous display stickers. It was obvious that the glass hadn't been cleaned in weeks if possibly months. This wasn't normal mess one expects from daily operations but due to a lack of regular/daily cleaning and maintenance imposed by the franchise owner. I'm sure there were several #nshealthdept codes being violated. We took our sandwiches to eat out in the car, sanitized ourselves well and put our trust into hope that the food had been handled safely. #blindhope We won't be returning to...

So tired of waiting for Skip the dishes or what app that comes in gets piourty over customers in store. If i come in ,I should get served befor a order comes in after I was there. This is not just a jab at subway, tim hortons is another bad one for make customers in store wait, well skip or who ever comes in and gets waited on like they have some...