Went to take my fiancee there on her 30 min lunch. Ordered no problem but they sold me a fountain pop and the pop machine wasn't working. They said take a bottle. All good. They continued selling fountain pop though to the following customers knowing it wasn't working. I get out to the car with a breakfast sub as they had no pickles and I can't eat a sub without pickles so I was forced to an egg bacon and pepperoni sub. The egg is normally heated prior to toasting which apparently they failed to do so the egg was ice cold in the middle. The fiancee went in to refund the meal and they refused to refund it and made another less horrible but still mediocre sandwich with mayo all over the wrapper and literally ate up 25 mins of her lunch break not even able to eat it in the end. The place has no napkins and is an absolute disaster of a subway. Will never enter these premises again! The staff are 110 percent inadequate and completely ignorant to the point every customer in the place was shaking their heads when they refused a refund....
Read moreI went around 6-6:30pm on Thursday December 27th 2018. There were maybe 7 customers in the store and 4 were seated, 2 staff were working from what I could see one female (very polite and professional) one male (not the least bit of curtesy for customers). The guy had a black beard and had a very hostile and rushed tone to his voice, He literally threw my sub together and I asked for a little bit of mayo. when you walk out of subway and your sub looks like a cum sandwich and you try to eat it but it is so utterly disgusting that you can't, there's a major issue. The store was almost DEAD and he butchered my sandwich. Please fix this issue, I love subway but this experience was a first and I hope a last, therefore my rating is absolute garbage. I hope someone sees this and fixes the...
Read moreDefinitely need action!!!!worst experience ever in my life. The girl works around 5 to 6 pm on Sunday.
I had an awful experience at Subway in Dartmouth Crossing. The staff was incredibly rude and unprofessional. When I approached the counter, the employee barely looked up from their phone and rolled their eyes as I asked for my sandwich. They handled the ingredients with no care, and when I pointed out that my sandwich was poorly made, the employee responded with a snarky comment and ignored my concerns. She even refused to tell her name. She is from India. The whole encounter was unpleasant, and it’s clear that the staff here have no respect for customers. I won't be coming back to...
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