Tim Hortons — Restaurant in Dartmouth

Ask and you shall receive. :)

Tim Hortons has long been a beloved Canadian institution, particularly cherished by many in the Maritimes. As a frequent customer of this location's drive-thru, I can attest to their efficient service and impressive order accuracy. While I cannot speak extensively to the in-store experience, the staff consistently exhibit friendliness and the ability to deliver high-quality food and beverages with admirable speed.

Despite the generally positive aspects of this establishment, there are a couple of drawbacks worth mentioning. First, the rising prices, although not unique to Tim Hortons, can be a point of concern for customers. Secondly, the transition to off-site donut production, despite being understandable from a logistical and waste-management perspective, has undoubtedly affected the in-store atmosphere that once featured the enticing aroma of freshly baked goods.

Lastly, I would like to address the inconsistent serving sizes of the French Vanilla cappuccinos. While I recognize that safety precautions are in place to avoid overfilling, it can be disheartening to see my drink containing noticeably less than those of my friends. Achieving a balance between safety and customer satisfaction would be greatly appreciated.

In conclusion, I commend the staff for their dedication and hard work in maintaining a high level of customer service and encourage them to continue their efforts. Thank you for your commitment to providing a quality experience for patrons, and I hope that my feedback can contribute to further...

Tim hortons is not just a 'coffee' shop anymore. Each year they seem to be adding new items to their menu as well as new beverages in an attempt to keep up with current consumer trends. Honestly I do not drink coffee but do enjoy their other hot or cold drinks. It is about time that they had a loyalty card for their customers however I believe it needs a few changes. The current way to earn a 'free beverage' is that after every 7 purchases you get a free drink. However a 'purchase' could be 1 small coffee or 20 extra large coffees. In order to earn the free beverage they should change it to either 1 point for every $2 or 3 or $4 spent and after so many points you get your free drink or a menu item or discount of $1-5 off depending on how many points you have. You should be allowed to collect 'points' and redeem how and when you like. As it is now, I was told, once you reach 7 points you have no choice but to redeem your card. Hopefully this program will grow and adapt with...

Only deserves 0 stars but app wont let me. This is one of rhe worst Tims in the HRM. Went through drive through order a large triple triple...that would be a regular coffee with 3 cream and 3 sugar. Pull away from drive through, taste it and it's a large tea with 3 cream and 3 sugar, nasty. Park go inside askfor a large regular coffee trie triple. Get to car and taste it and it's a dark roast triple triple. Go back in clerk on counter says we will get you another. Clerk that made it started arguing with me that I ordered dark roast...not on your life. He kept it you until counter clerk said we will make it again. Then the clerk that made it wrong started talking with another girl in their language and making faces because he got caught screwing up. Told counter clerk I'm reporting him. He said please don't...too late 3 times to get a...