Subway — Restaurant in Dawson Creek

Extremely disappointed in the customer service provided at this location. I've eaten subway my entire life, the exact same sub the exact same way with 2 sides of mixed sauce on the side to prevent having a sloppy sub(I like my sauce). Unfortunately this location was out of sauce cups when I requested my sides, I politely asked to use a soup bowl instead so I can still have my side sauce, I even offered to pay 20cents. I was told no, they'd run out of soup bowls if they did that, and then I was promptly told they would charge me 4DOLLARS for an empty soup bowl in order to accommodate the sauce request. Keep in mind a small bowl of actual soup is $4.09...... I understand I am particular about my sauce but come on?? I even asked if they had another option for me to get my sauce on the side and nothing was offered.

It seems small and insignificant but if they can't accommodate a small request and then wish to price gouge I certainly won't...

I came in and purchased two sandwiches—one for lunch and one for dinner. At checkout, I asked for the sauce on the side, but was told that the owner has removed the sauce cups and that they no longer offer sauce separately. I then asked if it could be put in a soup cup instead, but was told that it’s against policy.

Since I work out of town, having sauce on both sandwiches right away means the second one ends up soggy by the time I eat it for supper. I’m very disappointed with this decision from the owner and, unfortunately, won’t...

Why is it that these chain restaurants in Dawson Creek cannot seem to keep to the same standards as other parts of the country? Half the time the staff is rude, or don’t know what they are doing. Both Dawson creek locations are often out of stuff, and never seem to be able to get it together enough to stock up on things like, soup. It’s...