My advice to anyone coming to this restaurant: don't tip any more than the minimum amount. Youre gonna get the barebones minimum of service, so your tip might as well reflect that.
The food is alright, (the halo halo even looked really good) but the waiters/waitresses literally couldn't care less about you. Some things I noticed while eating in here:
-we came in and hovered at the door waiting to be seated. That didn't happen so we just picked a table. A girl saw us sit down, put down the menus on our table and walked away without saying a word.
-unless someone's delivering food to a table, ALL the workers are 100% of the time just crowded together behind a desk just talking. The entire time no one came to refill our water glasses (which were empty) or asked if we wanted to order anything else. We had to raise our hand if we needed anything.
-the little things: food being placed at the end of the table so we had to move them closer ourselves. Having to ask for sauces. Going to the bathroom and someone pointing down the hallway without looking at you.
-no eye contact, nobody's smiling, and when they do talk to you, they have the weakest attempt at a polite tone in their voice. You can tell they're just going through the motions.
-we weren't the only ones. I saw another person in a group raise his hand for a waiter only to be ignored three separate times. I had to catch someone's attention while they're cleaning a table and TELL THEM MYSELF that 'hey someone needs some service over there'. (the guy even thanked for that afterwards haha)
-all in all, we sat ourselves down. Had to flag a person to order the food. Went to the front desk in order to pay. When we asked if we could get our food packed, she gave us a plastic bag and two styrofoam containers so we'd do it ourselves. Literally the only prompt service I saw was someone speeding over to clean up our table after we left LOL
It's not in your face bad service. They don't have a snide attitude or anything. It's just...? You can just tell that YOUR experience here (good or bad) doesn't matter to them. At all.
Unless you're really craving Filipino food, I'd go somewhere else. Sorry.
I've worked in food and customer service before and if I had to give advice for the people working here Id say: hey guys!! If the GUESTS are the ones initiating the service EVERY SINGLE TIME there is obviously something wrong with your priorities here! This is a restaurant business people, c'mon!
(One last thing: water is free. Tea isnt free and is...
Read moreThis is my go to place when I'm feeling homesick. It has great authentic Filipino food for a good price.
The restaurant is in a small space and can get quite busy. You enter the restaurant through the Filipino grocery store. Make sure you talk to a server to ensure your name is on the wait list! I've seen a few people wait around only get to bumped by someone who has just walked in.
Service is minimal. I find that most of the staff are young and are just learning how to serve. If you are in a rush, you need to be proactive to grab a server's attention to order or to get takeout boxes. Also, when you're ready to pay... Just head up to the front counter :) We spent too much time waiting for our check the first time we were there only to realize that they don't bring it to you.
While La Meza is what I consider below service standards, everything else makes up for this! The food comes in large portions and is well priced. Every dish that I have tried there over the last 2 years has been delicious!! If you're unsure of what to order, try one of the sisigs... Your choice of protein will come sizzling on a hot plate with an egg. The serving size is large enough to share between two people if you order a side of rice (but no one does that because then you won't have leftovers...
Read moreIf you're wanting to try and/or craving Filipino food, this is a great spot.
They've got a lot of authentic filipino cuisine in their selection and I've not had a bad experience yet.
My favs have been the silogs and sizzling plates and when we went last week we had the long silog, beef silog, kare kare, chicken inasal, bangus sisig and some kwek kwek.
The silog is a filipino breakfast plate with long silog being a sausage, egg and fried rice and beef silog being corned beef, egg and fried rice. Can't go wrong with these. Always delicious and makes me think of the food back home
Chicken inasal is a grilled chicken dish with a nice lemon base. The chicken was really tender and had a ton of flavor. Awesome dish and taste very authentic.
Kare kare is always great as well. This is a oxtail stew in a peanut based broth with some veggies. Broth was rich and the beef was so very tender. Kare kare with rich is up there with being one of the besh dishes.
Not a lot of places have kwek-kwek (deep-fried battered quail eggs) and that was a treat. Only thing missing here was the sauce. I think they may have just forgot. Quail eggs were perfectly cooked and the batter was nice and crispy even after we got home.
I just wish they open up for...
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