Cathy, the manager at this location is fantastic! She remembered us the first time we returned and has every visit since. She always gives us a friendly “welcome back greeting”. She is proud of her restaurant and her staff. Her staff love her. On one visit, it happened to be her birthday and her staff gave her a cake and sang Happy Birthday to her. Let’s face it staff don’t do that if they don’t respect and enjoy working with their manager. Her team is as equally welcoming and a pleasure to interact with. Everyone treats you well and as a valued customer! Cathy, suggested to me to try the Angus cheese bacon burger and it was delicious. Also I love the fact that at Harvey’s you get to choose the fixings and watch them build your personalized burger. I have often seen Cathy interact with customers by walking around asking if the customer was enjoying the food and making sure everything is okay! When we want a great burger we always visit Cathy’s Harvey’s location and are never disappointed with our meal. Also the restaurant is spotless and the location is easy to get to, has parking or a drive thru if that is your preference. My suggestion though is to get out of your car and enjoy the whole experience. Cathy thank you for your consistent exceptional service as you make us feel welcome and valued. Harvey’s is very lucky to have you run one of their locations as your a real asset to...
Read moreUsed to enjoy getting a regular poutine here from time to time, but recently they have been terrible. Thought it was just a fluke but pretty sure now that service and food quality in general has gone downhill. Looks to be a lot of new staff and last two times the fries have been swimming in gravy, which I never thought I'd complain about but seriously and inch of wasted gravy at the bottom of container is WAY WAY too much gravy. Ruins the whole dish when fries are soggy and everything goes to mush, YUCK!
Today was even worse because I watched them make my poutine, and put it on heat rack , after I had already paid , and proceeded to make about a dozen hamburgers for someone at front in store while my food sat and got soggy for 15 minutes !! I couldn't believe it. Management really needs to do something about this type of customer service, very rude. I will not be returning to...
Read moreI recently visited Harvey’s and had the pleasure of being served by Manpreet. From the moment I approached the counter, Manpreet greeted me with a friendly smile and was very attentive throughout the ordering process. She made sure to ask if I had any preferences or dietary restrictions, which made me feel valued as a customer. Her efficiency and positive attitude made the whole experience smooth and enjoyable.
As for the food, it was exactly what I expected from Harvey’s—fresh, tasty, and satisfying. I ordered the classic burger with all the fixings, and it was cooked perfectly, with a great balance of flavors. The fries were crispy and well-seasoned, making for a delicious side.
Overall, my experience at Harvey’s was enhanced by Manpreet’s excellent customer service and the high quality of the food. I’ll definitely...
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