I usually enjoy Tim Hortons, but this experience left me very disappointed. I ordered a coffee, an English muffin with egg and cheese, and a box of scrambled eggs at Tim Hortons Champlain Mall, Dieppe. At the counter, I specifically asked the cashier to make sure my food did not contain any bacon, and I repeated it clearly while paying. The person preparing the food also heard me. To my surprise, when I started eating, I found pieces of bacon in my scrambled eggs. I immediately brought the box back to the cashier, but all I got was a quick “sorry” with no real explanation or concern. As a regular customer, I’ve always trusted Tim Hortons, but after this incident, I no longer feel confident about their food handling. Because of this, I’ve decided to take my...
Read moreThis is for the tim hortons in the mall. I went up and ordered a large vanilla ice coffee with a BACON AND EGG sandwich. All was well, they gave me my coffee fast. not as full as the tim’s i usually go to but i didn’t care, i waited to receive my sandwich and when i went up and asked they gave a sausage and egg. im allergic to sausage. i went back and ask for the bacon and egg sandwich i ordered and told them i am allergic to sausage. the guy put up a little fight but went back, i think all he did was put it in a new bag because when i opened it, SAUAGE AGAIN. i went back for the THIRD time, when i got the sandwich, it was finally correct. but some of the egg was GREEN. Half of the staff you could barely understand, definitely don’t recommend this...
Read moreThe lady at the counter couldn’t do simple math. My order was 10.05. I gave her 50.05 in cash. She rings it up as 50.00 drops the nickel , doesn’t bother to pick it up. Gives me back a 20 and 15 bucks in bills, 2 toonies and 95 cents in nickels and dimes. I told her I need 40 bucks back, she looks at me all confused. I told her that she dropped the nickle and didn’t pick it up. She looks at me and says I gave her 50. I shake my head and said you dropped the nickel, you know you did bc you looked down at it. She then says ok give me back the change and I give you it back again. I gave her everything back , she then gives me the same 20 and another 20. I mean geez woman get your head out of the...
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