Was passing by the town of Gravenhurst and looking for a place to eat lunch. This place had plenty of parking, easy to get to and Pizza Hut is a safe choice for pizza majority of the time... No complaints during my visit.
Excellent customer service, food was made as per order, quickly and efficiently. There are a few seats available for anyone dining in. You can call ahead of time to order however some of the deals and specials are for walk-in customers only.
Ordered a small meat lovers pizza. Creamy garlic and cheddar jalapeno dipping sauces. Loved it and definitely hit the spot. Great portion for a hungry fellow on the go. Perfect price per portion. There are other pizza joints in the town but if you are passing by and want a safe choice, stop by this Pizza Hut...
Read moreSpent a weekend at an AirB&B with freinds and ordered from here without knowing it was for pickup and not delivery. Called in to cancel the order after realizing my mistake about 5 minutes afterwards. I was told it was cancelled on Dec 8th. It's now Dec 28th and I still have not received a refund or confirmation of the cancellation despite having called numerous times.
Took multiple calls to get a manager on the line who simply told me they would call me back. They didn't.
The other staff that did answer had no idea how to confirm if the order itself was cancelled. I was also promised multiple times that I would receive a refund - first within 48 hours, than 7 days and now, literally 20 days later, there isn't even a confirmation of the...
Read moreOrdered a large pizza at 6pm, well over an hour later we called to see if everything was okay being polite and considerate of course because businesses get busy and they can only do so much, they said the driver was close, and then the driver called us and said he was just 2 minutes away. Well then another 30 ish minutes pass so we called again. This time they said there was no Order to begin with and they couldn’t really do much for us but we could order another...
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