Kojax Souflaki — Restaurant in Dollard-des-Ormeaux

Oh, how I remember the best Kojax days 35 years ago in downtown Montreal St Catherine Street... Unfortunately, today's version of their Yero pita, is dried out slices from the warming tray which taste & chew like thin pieces of cardboard!

Two stars only to the young man serving me, who remade the sandwich for me by choosing the less dried out pieces of "cardboard"; I appreciated the effort, however this restaurant magement has no excuse for not slicing fresh Yero meat for their sandwiches, especially when there are only about 5 people in the restaurant...

It's understandable to pre-slice some meat during peak traffic periods but this was not the case... Furthermore, the very experienced sandwich makers know exactly what they're putting inside the pita, so this has to be coming down from upper management, trying to salvage food, reduce waste & put all that "otherwise bad stuff" into their customers sandwiches!!!

My advice is: Ask for your meat to he sliced "FRESH". If they give you any excuse, say "no problem, I'll go someplace else to eat". If enough people make this an issue, the restaurant will have to make changes!

It's either that, or hope they drown the pita with enough Kojax sauce that you're too busy with napkins to notice that you've been eating thin slices of a box!

My complaint was answered by the owner who made things right. We reminisced about the old days at the downtown location which was like walking down memory...

Food quality is ok, Greek "fast food" quality. The service is unacceptable. I ordered on Uber and while living 10min away, it took more than one hour to get my food... I called to have an update: First time (cashier): "driver left 5min ago". (Living 10min away) after 15min called to get an update. Second time (cashier): "sorry got the wrong driver, yours just left not long ago". After 15min called again. At least the cashier was always polite. Third time (manager): "the cashier messed up the drivers ! Yours has left, you have to wait and stop calling. If you don't stop calling that's why we are late!!!".

So they were really late (well past Uber latest estimate), gave wrong info twice, and somehow it's my fault because for some mystical and magical event the fact I called to get an update delayed them... And that gives the manager the right to be rude and impolite.

Edit: fun fact, my wife tried again today (3years later). Still late, still cold, still not great.

While some people struggle to keep their jobs, some should be ashamed not to...

how do you screw up my order majorly twice in a row and with the same two employees both times at the counter they each got their own shot. I asked for a Yero pita original trio, then I'm getting asked about which meat, I thought it was obvious. I ask specifically for one thing, mild sauce instead of tzatziki. How do I get neither? I get some weird spicy barbecue salad vinaigrette thing I've never tasted before, horrible. Completely ruined the experience or the thought of returning, not to mention you have the interac machine clearly display a bunch of tipping options for pickup/take out and the guys kind of stand there watching as you pay, it's bad, look at this pita sandwich. Always old browning salad...