Burger King — Restaurant in Duncan

What are condiments ? On a whopper with cheese they will tell you the sauces . So when u ask for just mayo for the sauce condiments specifically no ketchup ..mustard .. or special house sauce but the rest of the items are great would you be satisfied with a plain burger just mayo bun meat ? Whem I have asked for two whoppers with cheese and only one of them special please? Not one but two but over seven times in a two or three week span? I did not bother to complain mistakes happen. But only once has anyone apologized or even spoken with me I have called left a message or two. Nice polite messages I might add only to have no call backs not offers to fix their Mistakes or told they have no record of me calling in twenty minutes before I arrived there again and wont offer to give side condiments of lettuce and tomatoes and cheese with out charging me. I have worked in customer service for over twenty years I get it but this is inexcusable and very not the way I practice great customer service or even mediocre customers service. Sucks cause I live the...

I'm tired of trying with this place. I want to make it my go to place for lunch because the food is cheap and it's nearby. But, half the time I walk there the restaurant is closed to in house diners. Ok, I try to call them. Most of the time I get no answer so I have to hope the restaurant is open. When I do get an answer it's just a, "uhhhhh, hello?" Never a, "Hello, this is Burger King, how may I help you?" Then inside at the counter the same thing. When my order is ready, some kid will hand it to me without acknowledging me, no "Here's your order, is there anything else I can help you with?" Or "Here you go, have a nice day." Nope, they just hand you your food with a dead look in their eyes, then turn away from you as soon as they can. Pros: Close by, cheap food. Cons: Lack of professionalism/Customer service, Restaurant hours are inconsistent and change day by day, Can't even call them to find out if they are open, you just have to...

First off we ordered three burgers and three fries we ask that the burgers did not have ketchup onions or Mayo, but when we got home the burgers were covered in mayo all three burgers and all we had left to eat were fries but the fries we're covered in salt way too much salt!!! we were in the Drive-Thru and they told us to go wait in the little parking lot area and it took so long to get our food we had to go inside and see what was taking so long and our bag of food was just sitting on the side counter getting cold well we're waiting in the parking lot for 10 to 15 minutes when they said we will have your food out to you in 2 minutes! we have been to this Burger King before and we have had problems with it some of the workers they're harassed us and yelled at us and customers were filming it because they prepared our meal wrong and we asked them to make us a new one I am definitely not happy with the...