Here are my reasons for two star.

-They don't follow special instructions if you order via APP. Asked for extra stuff and willing to pay, but did not follow.

• When you order on the app, some of the photos are posted under the wrong English name. If you're an English speaker and basing on the picture since there is lack of details, you might not receive what you want. Upon receiving the item not as advertised, when I called and told them how they posted the wrong photo and this isn't what I wanted, they claim "well it said blank (just repeats the english dish name " so it's the right order". Also, the dish didn't have any description so I based it off the large photo posted next to it.

• When I ask them 3 questions for clarification before buying, they say "just read the words on the website".

• Food is not hot, but luke warm despite me living close and being able to pick up as soon as they finished the order.

They seem shady for doing this. Food taste ok. I came here cause it was close and was hoping it be a good place, but was very disappointed in the customer service and poorly made app. Just a warning for everyone (specifically those who can't read mandarin" before you decide to order here VIA app. Maybe they're nicer in person, but I wont be trying to go back.