Went here earlier today to have lunch and the service was amazing.One of the workers here I believe here name is Sepia is the sweetest, I have been served by her many times and her customer service is always great. She has always greeted me with a smile and worked very fast. However today I noticed the supervisor it would seem or maybe the manager named Leanne was yelling and almost barking at one of the employees on the fryer when he was just doing his job and staying at his station which we had been watching for the last 5 minutes waiting on our food. She yelled at him for leaving his station in a very disrespectful way and then she yelled at us saying everyone needs to stay in there station when we were just trying to compliment his work ethic. She was disrespectful to us the customers and her staff. This has thrown us off from wanting to visit a location that is okay with superiors treating their staff like this. However we will be back because of Sepia! Management needs to work on their attitude to employees and customers. It is unfair and looking in from the outside it seems like she is on a power trip. Netherless the...
Read moreThis location has gone downhill I have been here countless times as I work nearby. Today on my lunch break there’s almost no line so I decide to give it another chance . First mistake .. I order the bacon double cheese poutine , cashier tells me they don’t make burgers . Blank stare … I tell them I’m not looking for a burger I’m asking for the bacon double cheese poutine .. Cashier replies we only sell hotdogs and fries . Second associate comes over and repeats the same process . 2 feet behind them there’s a menu board with what I’m asking for . I had to settle on a plain poutine because I couldn’t waste any more of my lunch break. Better training is definitely needed they must have lost their old crew they...
Read moreThis is the best New York Fries in the city, and the staff are always super friendly, and the food fast and fresh. I once went to a therapist and he said nothing could cure my depression, but then I had a poutine from here and immediately afterward I won the lottery and married a supermodel. Coincidence? I think not. I think Zeus himself grows the potatoes that this store uses. The hot dogs are so good that I ate one and lost ten pounds and de-aged five years instantly. I once ate a tomahawk Wagyu cooked in beluga oil and topped with truffles and gold flakes, and it tasted like garbage compared to the food at this New York Fries. In short, this is the place to go to for your french fry and hot dog...
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