PrimeTime Donair & Poutine — Restaurant in Edmonton

I wanted to share an upsetting experience we had today at Southgate Mall. I was there with my sister, sister-in-law, and my nephew. We stopped by Primetime Donair because my sister-in-law needed to eat and feed the baby.

While she was placing her order and asked the staff member (an East Indian man) to repeat himself, he became very rude and aggressive. He raised his voice and snapped, “I’m telling you the order, aren’t you understanding?” — in front of all of us, including the baby.

My sister-in-law was shocked and hurt, but she chose not to respond in the moment to avoid making a scene.

It's sad and frustrating to witness this kind of disrespectful behavior, especially from people working in customer service. I’m not sharing this out of hate, and I’m absolutely not racist — but respect is important.

Canada is a diverse country, and we all need to treat one another with decency and understanding, no matter where we come from. Raising your voice at anyone — especially a woman trying to care for her baby — is not acceptable here.

I hope sharing this encourages better awareness, training, and accountability. We all deserve to be treated...

I wanted to share an upsetting experience we had today at Southgate Mall. I was there with my sister, sister-in-law, and my nephew. We stopped by Primetime Donair because my sister-in-law needed to eat and feed the baby.

While she was placing her order and asked the staff member (an East Indian man) to repeat himself, he became very rude and aggressive. He raised his voice and snapped, “I’m telling you the order, aren’t you understanding?” — in front of all of us, including the baby.

My sister-in-law was shocked and hurt, but she chose not to respond in the moment to avoid making a scene.

It's sad and frustrating to witness this kind of disrespectful behavior, especially from people working in customer service. I’m not sharing this out of hate, and I’m absolutely not racist — but respect is important.

Canada is a diverse country, and we all need to treat one another with decency and understanding, no matter where we come from. Raising your voice at anyone — especially a woman trying to care for her baby — is not acceptable here.

I hope sharing this encourages better awareness, training, and accountability. We all deserve to be treated...

I’m a big time prime time fan. I’d say I go prime time every second day and it’s always soo good and perfect like how I want. Today I went to Southgate mall and I was grabbing lunch, I saw prime time went straight to the counter, there was no greetings from the guy who was working, didn’t utter a single word, he made it seem like he doesn’t wnna work or he was mad that it was busy, I told him the exact order I always get from other locations(small poutine sauted veggies and extra veggies with taziki garlic sauce). He finished making my order in under minute or two, even when I was grabbing my order and was leaving again no thank you or anything. There was no sauted veggies jus poutine and barely any sauces on the top and veggies thrown on it. There’s no way I’m coming to this location again. I don’t want the guy to loose his job but atleast have a reality check of what the...