Evoolution — Local services in Edmonton

So I was hoping to buy some olive oil, balsamic and spicy salt because the products at this store are awesome but when I went in this afternoon an employee yelled at me! I put a couple drops of one olive oil into a sample cup and was reaching to get some bread when she shouted “Can you try NOT mixing the olive oils?” from the register. I was taken aback and didn’t say anything so she stomped over and repeated herself in a loud and confrontational voice. I explained that I hadn’t mixed any olive oils but apologized anyway and she said (instead of backing off or apologizing herself) “when you mix them it completely ruins the flavour!” and then stomped away. I really felt unwelcome in the store and immediately left. Really bad service. I didn’t get the woman’s name but it was today at about 4:45/5pm and she was an older lady,...

Stopped by recently to try some olive oils, and unfortunately the experience was really unpleasant. Diane (or Diana, I'm not sure) was openly rude to her coworkers right in front of customers, which made me super uncomfortable. I've worked with people I don't like before, but I wouldn't talk poorly about them in front of CUSTOMERS. Then, when I went to sample a couple of oils, she made me feel like I was doing something wrong just for trying them. She was acting like samples were docked from her pay or something so she took offence to me trying them. Would not come back ever again. I miss the...

I did a large purchase at Southgate mall before Christmas. With my chaos at the counter an item was missed and not placed in my bag. I noticed when I got home. I contacted the store to let them know that I was charged but didn't receive my item, also that I lived out of town. IMMEDIATELY they offered to mail it me. It had to have been done that day and I received my item within days. Included was a personal note with an apology for the missed item( thank you Dianne(?)). I was so impressed with the amazing customer service and the quickness to rectify the problem. The entire store...