The Twin Otter — Restaurant in Edmonton

After a bike ride in the neighbourhood, my partner and I decided to have a beverage at the Twin Otter. This restaurant or anywhere else around the vicinity does not have a bike rack. We parked our bikes away from the entrance of the Twin Otter and out of people's way but close to where we were sitting by the patio so we can move them easily if need be. Note, there is a doorway between the restaurant and the patio. We have been to this restaurant 3x and food is below average; however, servers are friendly. We support local businesses; hence, my partner and I went for drinks at Twin Otter after our bike ride. Unfortunately, we were treated poorly by the owner. There was a one man band that evening (a fantastic performer). The performer sat with my partner and me during the intermission. While we were talking to the performer the drunk owner asked the performer to speak with him when he was available but time flew by and the performer never spoke to the owner. Owner returned the second time to speak with the performer. We were sitting outside and our bike helmets were on our table so the owner knew the bikes belonged to us. Owner purposely squeezed between the ropes and our bikes to get to the front entrance of the Twin Otter to smoke and chat with the performer. The performer told the owner that he shouldn't go that way and there's more room going around the bikes. Owner also told other customers to walk through the ropes and between our bikes to get out of the patio. Owner stated loudly that bikes should not be parked on the pavement. His action of walking between our parked bikes instead of walking towards a more opened space showed he didn't care if he tipped our bikes over. Owner thought an e-bike is a motorcycle and needs a license plate. Owner took the same way again (i.e. in between our bikes and through the rope) to get back inside the restaurant. Owner told the performer to follow him but performer didn't listen to him again and went through the rope where there was more space to get back to the patio. If the owner asked us politely to move our bikes, we would of. Due to the owner's unprofessional behavior, we will not return to Twin Otter and we will tell family members, friends, and co-workers to avoid this restaurant. It took a lot of me not to speak to the owner regarding his ill behavior but I didn't want to make a scene with a...

The Twin Otter is a popular and welcome addition to SW suburbia . Unfortunately there's a few growing pains as they figure things out. We attended on a Saturday night and entered to observe an awkward man standing without a smile, in the narrow entry to the point without a podium or clipboard, uniform or visible name tag so we weren't sure if he was an employee or a guy waiting for a cab. Turned out he was the host/ bouncer and he seated us at the bar as tables were at a premium due to a private function consuming a number of there seats. Great selection of beer and a very friendly bartender served us, ordered 3 apps.... And then waited... And waited... And waited... an hour for our three apps... while we waited we noticed that every surface in the restaurant would be described as a hard surface and sound bounces a lot, and would benefit from having worked with some sound diffusers panels or handing fabric panels. They have some interesting art hanging from the ceiling, but for a winter city this restaurant doesn't have a cozy vide. The saving grace is that the food, when it arrived was good, beef patties were fresh and seasons well, cauliflour wings were the best I've had, pork bombs were underwhelming in comparison to the first two. The wait was so long we left and drove back to Browns Social because we didn't want to risk waiting another hour for a couple more apps. We will be back to try a brunch based on food quality.. If they are going to rent 20 percent of their restaurant to a birthday party of 30 people (who are all standing) they need more kitchen staff, and it probably should be located on the other end of the restaurant because they didn't use the tables, and wouldn't have been on display...

Coming from a background in Northern B.C., and my father running 3 logging camps near Fort St. James, B.C. I was particularly interested to visit a bar close to where I live in Windermere subdivision of Edmonton, AB. While the bar is very clean, and spacious, I couldn't have met a more boring bunch of staff at the bar. They weren't knowledgeable or informative to the least about the owner of the bar, origins of the name which seemed obviously tied to the beauty Otter hanging from the ceiling, or just about any topic I chose to strike up a convo. I have flown in the single engine and twin engine Otter quite a few times to my father's logging camps and more recently from Yellowknife to various northern locales to do concrete finishing. So I was super disappointed to have been met with such huge degree of disinterest, ignorance and otherwise uneducated staff. Not visiting soon; no incentive really. As an aside, the Beaver (both craft mentioned were developed and manufactured by de Havilland) was the real workhorse of the North. I remember Dad having a complete D6 caterpillar motor for one of his 'Cats' brought into his camp at 'Peaceful Bay' on Stuart Lake by a Beaver. That beast had to have weighed in at least 1,500 lbs! Merv Hess and Ernie Harrison were the top two (only two as I remember) pilots who operated out of Northern Mountain Air in Fort St. James at the time. Merv was more conservative, whereas Ernie knew he could make us kids laugh like crazy with his stunt flying capability. Good times remembered. Too bad for the restaurant/pub....not much interest...