El Corazón - Keswick — Restaurant in Windermere

I visited this restaurant the other night and ordered the carne fritas, which made me skeptical as a Latina. Unfortunately, my experience didn’t meet expectations.

The ambience and overall look of the place were nice, and our server was kind and attentive. However, when my dish arrived, I chatted with my friend for a couple of minutes before digging in. To my dismay, the carne was cold, as was the yuca, which lacked the crispy texture typical in Latin cuisine. I requested the meat to be cooked medium rare, but it was far from that. While the flavors were present, the cut of meat had excessive fat, which was disappointing given the $34 price tag.

The arugula salad had potential but felt unbalanced, seeming like they just placed a whole bunch of arugula on the plate without integrating enough fresh vegetables to enhance the dish.

With a virgin mojito, my total came to $44.10, which I felt was not worth it for the overall quality. While the atmosphere was enjoyable, I left feeling let down and felt that even though some latin flavors were present it was not the expectation I had...

Booked this place for our first Valentine’s Day dinner. Appetizers came out in an appropriate time and tasted great. What was truly disappointing was the wait for our entrees. We had to wait 2.5 hours for our food to arrive and noticed the tables around us also did not receive their food in a timely manner. What was frustrating as well was that the entrees came out at different times, we ordered the blackened basa and the El Bistec. The basa arrived 2 hours after we had been seated and I had to wait another half hour to receive my meal. It seems that the timing and communication between the kitchen staff and our server were out of sync and that the restaurant can’t handle a busy schedule. The server had shifted blame saying that our food had been accidentally sent to a different table. The only redeeming quality for this restaurant is that the food was cooked well and tasted good, but would not recommend this place if it’s busy night / major occasion. When I originally booked the table, I was told that we had an hour and 45 minutes to get through our dinner because it was...

Really disappointed.

I booked for a large party to have my birthday party and was super excited to support a new restaurant. Firstly, we were promised a private room, it’s a table hidden behind a curtain. Not the end of the world.

All of our food came out at different times, and I’m not talking like a little bit. Mine came out a FULL 45 mins before the person sitting next to me.

Our drinks sat empty the majority of the night and our table was gross and no plates were cleared until asked.

Then we went to pay, one of our guest asked for 4 people to be together and the manager Ethan refused to do that so she had to pay in 2. Further, she asked for an itemized receipt before she paid to verify what she was paying for and again Ethan denied and was honestly pretty argumentative.

Honestly I expected a lot more of this experience and this was extremely disappointing. I would say although our group was large we’re normally pretty laid back and easy going, our group has multiple current and ex servers and I would say this is subpar at...