Tim Hortons — Restaurant in Edmonton

I'm not sure how or why they are doing it, but they don't put the proper proportions of cream and sugar in their coffees. A double double is so basic and common, yet almost every day I go back through the drive through and return it for one made right. And what's weird is they almost always ask, before I tell them, "was it not sweet enough?" As though they know they don't put enough in. Very annoying, very stupid. If you can't make something as simple as a coffee, using machines that portion out the ingredients for you, just stay home. Seriously. Some people might say, why do you go back every day then? Don't go if you don't like it. Except that's not how it works. It's the only tims on my morning commute and they, well, are a tims. So they can't be charging for a tims double double and giving you...

Ive only put 2 stars as the 1 star is so filled up. The workers here dont care at all. will smash up your bagle, misread your order on pourpose constantly as some sort of dumb joke. The managment should review this branch and the franchise should look into the managment (or lack there of). In all just terrible and dissapointing. Negative stars Edit Hi Tim, Sending me to the genereic tim hortons website is about as helpful as chewing rocks. Well Done. Still Negative stars if I could give them

Second edit: Really do you? you've now reposted this comment i made weeks ago and taken down the other one ive put up after you took down this one. There's actually a really easy solution. FIX YOUR FRANCHISE. 1 star now in hopes of lowering your rating and you going out...

The number for the tim hortons when being looked up on google, does not connect at all. Its been like this for months, everytime I have to call the tim hortons to ask a question, whether to see if they are open still, cause the hours online dont reflect the existing hours on a holiday for example...or to see if the ice cap machine is operating since it tends to shut off an hour before hand, I have to call the 711 to ask these questions, its been the 3 or 4th time in these passing months I've had to do this. They have been made aware, today I had to call and the frustration the 711 employee displayed, its ridiculous. All cause they can't put an actual working number on google. This is such an easy fix, its shocking it's been like this...