East Village Pub & Eatery — Restaurant in Fort McMurray

Never fails to amaze,

At sheer disappointment.

Time and time again, I try and give this place another chance, but time and time again I am thoroughly disappointed. I'll start by saying the staff are absolutely wonderful, the bartenders for the most part try and scatter their efforts to all sides of the bar when it's busy, the waitresses are delightful and pleasant every time I get dragged in, this is solely a management issue. The menu has remained unchanged for the past 10 years, and far too complicated for a kitchen to keep fresh ingredients for, and I assume the spice that's put in every dish is to hide the fact that your produce is never fresh.

I don't know what the deal is with the soda taps, but I've never had a drink there with any amount of carbonation, and then was made to feel like I was inconveniencing the manager when I sent a spiced and diet back 4 times because it was flat and disgusting. The entire point of a bar is to serve drinks, why would anyone spend 8 bucks on a drink when it tastes like its been sitting in the sun for three days?

I will say that last night our starters got comped without it being brought up because they took about 40 minutes to roll out some chicken bites and a grilled cheese sandwich. Personally I would say that catering such an extensive menu is overwhelming your kitchen.

Any time I talk to staff I get the same thing, that it's an unwillingness from above to change their ways, despite suggestions from staff and customers. Normally this is where someone would indicate that they refuse to go back, but unfortunately EVP operates on the business model of "don't like it, go somewhere else", and from time to time, we all have to make work meetings or social events with friends where you can't avoid going to one of three pubs on this side of the city so, it hardly stands out as a big deal to lose a customer.

I hope they use the shutdown to reorganize, listen to what the staff have to say, and hopefully fix the most simple piece of machinery in a pub -...

I’ve been going to EVP almost every weekend for awhile now and it’s always an amazing place to drink.

Jay is a pretty new hire at EVP and I’m astonished with his customer service skills! I actually met him a few years ago in my building and he helped me move in out of the kindness of his heart and when I started seeing him at east village pub, I was so happy for him. His energy is off the charts and he is always dancing and creating an amazing environment whilst also committing to his work. I know he is a cleaner, but the owners need to know they hired one of the most engaging, wonderful, and genuine people I think I’ve ever met. It’s to the point where people at MY work ask me if I’ve met him yet and talk about how awesome he really is. There is no doubt in my mind that he brings in costumers because on weekends where me or my friends don’t feel like going out, we do anyways because we know we will get to see him. Give this man doesn’t just deserve a raise, he deserves the world!

Coming from a regular who never...

I asked my colleagues what the best food in Fort McMurry was and a common answer, was the East Village Eatery so today I gave them a try!

My first impression was the friendliness of the waitress, Samm A. She kept my glass full during my time here and asked how my food came out. Excellent service from her.

Secondly, but most importantly, the food! I ordered the Waygu Burger (cheese +$1.50 bacon +$2.50) with fries in the side. Burger tasted great. Excellent choice of bun, perfect amount of burger sauce, and an excellent proportion of toppings. You will not go hungry here!

Now for the fries. Typically fries aren’t that unique from restaurant to restaurant, however these were something to talk about! Perfectly cooked to a golden color. Texture and flavour were absolutely delicious!

I will absolutely be coming back. Thank you, Samm and the East Village Eatery for the excellent experience.

$21 burger ($4 for cheese and bacon) $8 domestic beer $4.50 iced tea/pop

$40 total plus...