barBURRITO — Restaurant in Gatineau

Although the food itself isn't too bad, the staff there look extremely slow and lazy. It’s like they took a bunch of sleeping pills while working. There’s no point asking a question because you’ll only hear incomprehensible mumbles. I asked for the fish bowl and when it got to the cash, they had forgot to put the fish in the bowl. Another lady came back where she complained about having chicken and beans in her burrito when she ordered fish and no beans. It is astonishing to me how they are messing up the simplest orders (mind you it was not busy at all). They really need to work on their customer service because thats not the kind of service that will make...

Today at 11:50 While one guy was taking out the garbage, the other guy was mopping the floor. Without washing his hands, he went to handle the cash register, then steps into the kitchen to grab the fried shrimp and adds them to a bowl for my waiting colleague. This raises the question if the same guy washes his hands after using the bathroom. That was so disgusting, unprofessional and gets a big fat zero on professional hygiene. I call onto franchise management and health officials to review the...

The food was delicious but the customer service was lacking on this particular day. The girl making my food looked disgusted with me when I asked if there was a spicy sauce that could be added to my bowl, when I asked for sour cream and burrito sauce, she shouted at me that she didn’t hear me. To top it off, when I said thank you, she tolled her eyes at me and...