Starbucks — Restaurant in Gatineau

Update (2023): Unfortunately, it seems that the pandemic has taken its toll on this place. The once amazing crew they used to have has been replaced by new staff that is clearly less experienced/less efficient. Every time I've been back, I've had to wait 15-20 minutes (either in the store or drive-thru) for my drink, which never tastes the same as it used to. I don't know if they water it down, or what... but I started supporting local coffee shops instead. Would strongly suggest avoiding this place.

Original review (2019): Awesome baristas who go the extra mile to remember regular customers' orders! Drinks are always perfect, food is great. My go-to coffee shop in the...

Let me start off by saying that I'm generally not a fan of starbucks but the service at this location brought me to giving it five stars. It was around 9:15 at night, everything was else was closed and for whatever reason everyone wanted water, so we decided to go through the drive thru to ask for some, the lady who greeted us was friendly and took our order even though it was free, so we wound up buying stuff just because we we're impressed with the service. This was absolutely the best drive thru service we've ever had. If anyone from management is reading this, I am happy to let you know that the people staffing the place at 9:15pm 15/02/2019 did a...

Worst service of any Starbucks I've been to. Ordered on the app for pickup. Waited 15 minutes after the given time and my sandwich wasn't there yet. Tried getting someone's attention a couple times but was ignored. Finally someone stopped and said they were just putting it in the oven. 2 minutes later was told they dont have that one anymore. I didn't have anymore time to wait, had been 20 minutes by now. They gave me a refund but no one apologized. At no point was I told that the sandwich I ordered wasn't available. I would have chosen something else earlier while I still had time. Did they expect me to give up waiting and walk away and they...