Subway — Restaurant in Gatineau

I am not an angry person but the experience I had at this Subway today almost made me lash out. I kept my composure though because I was trying to convince myself that a) the cashier either had an invisible disability b) a crazy hangover c)the world's most laziest attitude. Option a) is what kept me from not abandoning ship and walking out.

I'm not really sure where to start, between being there for over 30 minutes, and the cashier touching the cupboard with the same gloves he was using to make my sandwich...I wanted to cry. I didn't even have the heart to tell him to start over. At this point, I had already been waiting for 15 minutes. I quietly paid my bill, but those subs were trashed!

I'm hoping the manager sees this post, and gets back to me before I get a hold of corporate for my money back. This is...

Horrific service. I was treated very badly at this subway location and I believe this was because I could not speak very well French. I was trying my best to explain to the woman serving me what I wanted. She clearly was very new because she had no idea what subs were on the menu and what meat went on which sub. I noticed this even when she was speaking to a customer speaking French. She was very angry when talking to me and having her other helper try to talk to me saying very rudely she can’t understand me and he kept responding with a no. After she terribly assembled my mess of a sub, I said thank you and she just looked...

Aaaamaaazing are the people who run this place. So much courteous and respectful to their clients and customers and their needs. Understanding of the customers wants and always a step ahead. Not once ever have i had to explain them anything twice and they took such care in making my sandwiches even during the heavy lunch hour. The manager is so well mannered person and she sets an extra high bar for others to follow. I would certainly go there if worked in that area but may be some other time. This port should have come 8-9 months back but its ok to post it now. Hopefully who ever worked back them are...