On the way to Niagara Falls on Oct 9th 2023, we stopped by Grimsby rest stop where this Manchu Wok outlet was located. I ordered the package deal of pick ANY TWO items as depicted in the photo of displayed menu, indicting one was noodles and the other was Spicy Garlic Chicken with price was $14.20. The cashier said the amount was $30.50 including tax (pre tax amount $27)!!!! When i quired, the saleswoman and cashier got very aggressive and said the chicken was EXTRA!!!! Either the misleading signboard was clearly lying or the saleswoman was lying. Regardless I gave $35 to include a meager tip not to let his ugly incident roin our vacation mood. This was my last time eating at dishonest, misleadingly labeled eatery with rude, arrogant staff. You have over-charged me twice what I should have been charged and this amounts to dishonesty and stealing. Goodbye!!!!!
I ask every client to be aware of this scam at Manchu Wok and challenge them for the...
Read moreI cannot belive what I witnessed standing in front of the bathrooms waiting on my friend to come out I seen this guy and his friend the Asian guy with the ovo hat literally eating food from the display with the same fork agates putting in there mouth to the display food I literally thought they were just eating one peice then throw the fork out but NO THEY DID NOT .I urge the owner to review the cameras and see for them selfs I have a 20 second video of it myself do you no how gross that is considering the times were in today considering we can't even stand close to people I am utterly disgusted and I hope the place gets shut down if they do that imagine how to food is actually prepared I do not know what world they thought that would be ok in but I am so glad I caught it in 4k I will bengiving the video to the health in spector as well good riddance I hope no body eats there for you...
Read moreMy boyfriend and I love this place. We find it’s the best of all the chains we have tried! We just left now, Friday September 13th around 5:45pm and just experienced the worst customer service. we get there and the only person to be seen behind the counter took their time to acknowledge us since they were chatting to the person who was cleaning the floors on the other side and eating fries or something. when they came over to take our orders, they did wash there hands after they were just eating with them, they couldn’t even look at us as they were took worrrues about two people messing around and laughing in the kitchen. once our 2 orders were complete a person came out from the kitchen and cashed us out laughing and barley giving us the time of day. really not a good experience on the customer service end...
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