During the scorching summer days, Baskin-Robbins has truly been a lifesaver! Nestled in the heart of our community here in Guelph,this charming ice cream shop offers not only a delightful array of flavors but also impeccable service that keeps us coming back for more.
From the moment you step inside, you’re greeted with a friendly smile and a welcoming atmosphere. The staff is exceptionally attentive, ensuring that every visit is a pleasant experience
The ice cream itself is nothing short of spectacular. With an extensive menu that caters to all tastes, there’s something for everyone. From classic vanilla and chocolate to innovative concoctions like caramel, each scoop is crafted to perfection. The ingredients are clearly high quality, and you can taste the difference in every bite.
What sets Baskin-Robbins apart, especially during the summer months, is their commitment to customer satisfaction. Despite the heat and the inevitable rush of customers seeking to cool down, the service remains swift and efficient.
In addition to their fantastic ice cream, Baskin-Robbins offers a range of delectable toppings that elevate the experience even further.
Overall, Baskin-Robbins is a true gem in our community. Their dedication to quality, coupled with their outstanding service, makes them a must-visit destination during the summer heat. Highly recommend treating yourself to their incredible ice cream – it’s the perfect way to cool down and enjoy a little slice...
Read moreMy husband and I come here for every anniversary, most birthdays, and many special occasions. The other night we stopped in for a treat for another momentous occasion- to reveal the the gender of our expected baby. I believe it was the owner who greeted us warmly, as always, and enthusiastically agreed to help us with the reveal by putting a little pink or blue ice cream in the bottom of our cones. His kindness and obvious delight in doing this made the night even more special. We took our ice cream to Riverside Park for a walk and, upon arriving at the bridge, we bit into our cones to reveal bright pink ice cream in the bottom. It's a girl! We were so excited and had such a wonderful time with it. I just wanted to say another huge thank you to this lovely man at Baskin Robbins for helping us create such a memorable evening. It is always such a treat to celebrate special events with a trip to this store. Exceptional ice cream and...
Read moreReally disappointed with the phone call I just had with the owner. Very rude and defensive, also raised his voice at me! I ordered an ice cream cake in person and it was missing the “cake” part for my friend’s birthday. Instead of nicely communicating with me, he was yelling and not understanding the situation at all or taking any fault. He also mentioned that there is an option online to add the cake but the cake order was made in person. There was no solution and no attempt to resolve it.
I am super disappointed with this interaction with the owner! Customer service...
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