Cultures — Restaurant in Guelph

I agree with the rest of the customers on the one star reviews. I ordered a lunch on SkipTheDishes and there was actually no room to leave many modifications so I ended up writing it in the notes. I wanted meat removed out of a sandwich. And just doing my due diligence I called this restaurant to confirm if indeed, they have removed the meat in my sandwich, before my courier picks it up the person that picked up the phone I believe was from the Thai. Xpress was very friendly, and they went over to ask about my food from the cultures. The employee in the background started using profanity, and was being very abusive about why a customer was calling and asking and that they had to remove the meat and there was no need for a customer to call to confirm. I was very taken aback by this employees behaviour and think that it is very unprofessional that they have somebody working there that thinks it's OK to swear at innocent customers calling and asking about their food order when indeed this is something that should be excepted. I will never be ordering from this restaurant again and I urge everybody to save your time and your hard earned money and other than ordering from this place, try something else. As for the restaurant management if there are so many customers leaving reviews about your staff and their attitude, I do not understand why you are not doing anything about it. I decided to ignore the reviews and I still ordered. Very very disappointed. The pictures attached are literally me discarding the food because I do not want to be eating food that has been made around so much negative energy. Unfortunately it did have to get delivered to me because it was a skip order. What a waste of time and energy.. also wanted to mention I did call the restaurant back as well and spoke to the nice person that I spoke to and explain to them that I did hear the Cultures employees swearing at me in the background and I also informed them that I was looking into ordering from this restaurants for a corporate lunch, but I will now be doing the opposite and not...

Probably one of the worst customer service. I usually don’t write reviews but felt the need for this one. I come there during my breaks and the lady with black glasses usually helps me. She’s soo nice. However, the last two times I went, another woman helped me and she was obnoxious. Made me pay before I got my food even started with and was stingy with the portions. I came a second time and a guy helped me. He looked like he was done with life…..I understand u don’t want to be here, but at least pretend for the “customer service experience”. the food is already overpriced, least I would expect is decent manners. Don’t know if I...

Cultures is my favourite restaurant is Stone Road Mall by far and this is largely to do with the friendly and efficient service I receive each time I visit the restaurant. The menu is packed with an excellent variety of healthy and delicious choices. I have personal tried the Baja Chicken Sandwich/wrap, Prosciutto Sandwich, Pasta Salad, Fruit Salad, Bali Bowl and Southwest Bowl. So far every menu item I have tried over the years has been equally great.

The dining area is clean, bright and comfortable. I would much rather eat inside Cultures than in the mall's...