Dairy Queen Grill & Chill — Restaurant in Guelph

If you love waiting for fast food service for 40 plus minutes, this is your place to go, cuz why did I wait that long for two blizzards??? Like honestly I waited through two whole rushes and I was standing there the whole time, watched people who came after me come and go and I’m still left there waiting. And the fact that I made eye contact with multiple workers multiple times throughout me waiting shows they don’t care, cuz the least they could’ve asked was what I’m waiting there for. Like I guess you could say it’s my fault for not letting them know sooner that I still hadn’t gotten my order. I’m short but not that short that you need a microscope to see me. Honestly have never felt more angry in regards to ice cream, and at the end of it all, I didn’t even feel like eating it after I told them to make my order. Had to though cuz I paid for it (for the last time, not coming back) and the cherry on top was how they had the audacity to give me half melted ice cream. Hire me here and I’ll show them how you handle a rush and what not to do when you see someone waiting for...

I had my kiddo's birthday this weekend and wanted a GREAT cake! I went into this location on Wednesday and was warmly greeted by the staff. Once they heard I was there for a cake, a staff member brought a little cone for my 3 year old which kept her busy while I made my decision.

I ordered a Halloween border and a quirky picture of my daughter for the top! We even got some black icing to tie it all together for a hot August birthday. Hahaha. Halloween is her favourite holiday!

Picked up the cake Saturday, and was again warmly greeted and immediately shown the AWESOME job that was done on the cake! I didn't expect it to be so fantastic! We ended up staying for chicken fingers and fries which were delicious and fresh. I also loved seeing that this location is well maintained and clean!

Considering the reviews you often find on businesses, I had nothing but incredible service and quality from this DQ and will DEFINITELY go back!

Thanks everyone at...

it’s kinda a hit or miss here, one time they forgot my cake and a couple other peoples and we waited for 20 mins until someone who purchased a cake got their back and we asked and they admitted they forgot

edit: I went through the drive thru last night (oct 24) and i sat at the speaker for 5 minutes before someone took my order which isn’t a big deal because I understand they might be busy. They asked if I wanted a drink and I said no but when I got to the window and paid they handed me a 7up which I said I didn’t order and didn’t think I paid for so she took it back. When I checked my credit card statement it turns out I paid for the drink and the girl at the window didn’t inform me I paid for the drink, didn’t offer me a refund or anything and when they gave me my food (I had to park) they didn’t give me a receipt. It’s not a big deal because it’s only a couple dollars but I’ve never felt more...