The first time I came here, I had a great service and the food was good. Because of that experience I came back again. COMPLETE 360. My server was extremely rude. Service time was unbelievable. I came in around 6:10-6:15. Had to wait a long time to even order, I got asked for my drink order at 6:35. I asked the server for a cup of coffee. And have her my order. I asked if wings and fries and an appetizer to go would be a long wait because I have a bridesmaid dress shopping at 7:00 (overall it did not seem unreasonable that going into a restaurant at 6:10 you can’t be out by at least 7:00) when the dress store is down the street.

As it was approaching 7:00 barely having time to drink the coffee, advised to the server that it’s almost 7:00 and I’ll be late for my appointment. If I can kindly just pay for my coffee as that was the only thing I received. The server tried to insist that I take the appetizer since that was the only part of the meal ready and sitting aside. I advised no, I’ll pay for what I have got I’m not going to have time to wait I’m sorry. The server was extremely rude and angry that I did not take it. And held the box up asking who wants it for free. A gentleman said if nobody is taking it, he will.

She handed it to him and said here you go, she ordered and now she doesn’t want it anymore. ignored her behaviour and paid for my coffee The gentleman offered to give me money towards it and I said no. The server interjected and said, no she didn’t pay for it.

I looked to the gentleman and said please take them, I don’t want it after this. I’m sorry, I am a good person I would have waited for everything if I didn’t have to be at an appointment that was not a typically time slot but was allowed as a courtesy because of unforeseeable circumstances. He said it’s Christmas, I thanked him for his kindness. And left. I have never in all my life been treated soo poorly.

I have worked for one of the biggest restaurants companies in Canada, from server to management (while going to school). In my professional experience this server should be let go because she is plain and simply bad for business.